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All reviews port authority sky room times square starbucks coffee parole office the breakfast area new york bagels free breakfast bus station rooftop bar javits center top floor rooms are small breakfast staff front desk staff few blocks
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Reviewed July 27, 2015

The rooms are very clean but small however they have everything needed. The location is very busy being across from the port authority. Every morning there was a crowd of people checking in with their parole officer one building down, plus there is a lot of construction on this block which made it congested and loud. I was impressed the room was quiet and I didn't hear any of the street noise. The elevators are slow so be prepared to wait.
The breakfast is nice but extremely crowded in a small area. Ming, the bar tender at the hotel bar was nice to talk with. I found it frustrating no one at the hotel knew much about the sky longue which is on top of the hotel. We tried to go one night and the bouncer said it had closed, it was only 11:00 PM.

The hotel and staff were nice but not a nice street. I would look at Marriott locations on other streets.

Room tip: Less street noise with higher rooms.
Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank nrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, Manager at Fairfield by Marriott Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded July 29, 2015

nrush- Thank you for your review, we are glad you had a good stay and felt our hotel is clean and quite despite the location being near 2 more hotels being constructed around us. The NYDOC is located down the street from us but there is never an issue with the guest check in. Thank you again for our time and your review, we hope to see you again when in NY AGM Krissy Belayyadi

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Reviewed July 25, 2015 via mobile

Amazing location for business or pleasure. Tick the boxes applicable to each and you will come out satisfied...times square, shopping district on Broadway, offices in Madison avenue - subway station outlets are on the same street grid...the port authority bus stop is bang opposite....going downtown...take the subway from the station beneath
Given it us in The New York Times Square, it is bound to be a little short on space, but that hardly matters, u r not checking in here to be bound to the confines of the hotel, when u visit new York. The rooms are convenient and the staff is friendly and ready to help. The breakfast isn't something to write home about but there might not be many in the vicinity either that u can bargain for. All in all a super conveniently located place when visiting the New York.

Date of stay: July 2015
Trip type: Traveled on business
Thank SriniChary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, Manager at Fairfield by Marriott Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded July 27, 2015

SriniChary--- Thank you for your review and we are glad to hear you had a great stay and enjoyed our location for your sightseeing trip with your family to the New York area. Our staff is here to assist and help with all our guest needs. Thank you again AGM Krissy Belayyadi

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Reviewed July 24, 2015

Recently took a group of 47 to this hotel and one word BRILLIANT. The reception staff were quality! Always helpful and going out of their way. The concierge was superb too. Great location on 8th Avenue, walk everywhere but also near to outskirts if needed. Great rooms, great WIFI and just a superb hotel, loved it as did my touring group! Great roof bar with stunning views on the 22nd floor!

Room tip: High up as possible for views!
Date of stay: July 2015
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
3  Thank Gareth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, Manager at Fairfield by Marriott Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded July 27, 2015

Gareth C-- We are so glad to hear that everyone had such a great time and experience at our location. We are centrally located to all attractions and transportation; we strive to give the best customer service in a clean comfy room for each traveler. Thank you again and we hope to see you soon!! AGM Krissy Belayyadi

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Reviewed July 22, 2015

All staff members were very nice, personable, and helpful. The Assistant Manager Zack was a great help with directions for the subway, and Brian was very helpful with identifying an Italian food restaurant in the immediate area, and with arranging a car to get to JFK in place of the yellow cab. The breakfast room staff does a good job of moving a lot of people through the self serve breakfast and the breakfast is better than the typical continental fare found in most comparable hotels. Location is an easy walk to Times Square, the theatre district, Central Park, subway connections and plenty of restaurants.
Rooms are comfortable and the bed and pillows are better than most.

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, Manager at Fairfield by Marriott Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded July 24, 2015

Michael G-- Thank you for your review of your stay with us while in NY. Our team is so glad to see you had a good time and that we were able to assist you in getting around the city with ease. We are conveniently located to most major attractions and public transportation. Thank you again AGM Krissy Belayyadi

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Reviewed July 22, 2015

After reviewing hotels online for months, we finally went with the Fairfield Marriott Times Square and we are so happy we did. We are in our very early :) 30's, two friends from Canada, on a kid/Husband free trip, in July 2015. We were very excited to visit NYC for the very first time and the Fairfield far exceeded our expectations!!! We pride ourselves in being "pretty easy keepers" and therefore felt awful when we had a bit of a mishap with the elevator on our first day there and brought it to the Front Desk's attention. We talked with our man Brian at the front desk and he hooked us up with a room on the 4th floor. No more elevator for us, stairs the whole time. Our calves thank him dearly for that. Everyone at the front desk was always friendly and had helpful tips for us. Even the lady that books the tours, was amazing to work with. I feel awful that I can't recall her name at the moment. But huge thanks to you. The hotel was very clean and the rooms were a great size for being in NYC by the sound of things. We met up with a friend while there, who was staying at a very popular hotel, right in Times Square, that was a bit more money than the Fairfield and she said her hotel was a dive, compared to ours!! Lastly, make a stop to see Alex, in the Sports Lounge. She can mix a mean drink and was so fun to talk with. Between her and Brian, we were well looked after the entire time!!! We felt very safe in the area and will most definitely stay there again when we return. I would have no problem bringing my two young children with me, to this location, either. Hats off to all of you that work so hard!!!!!!!!! From the Crazy Saskatchewan Girls!

Room tip: Very easy to get around the hotel, the lower the floor you can get. Noise was not an issue from the 4th floor, whatsoever.
Date of stay: July 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Leanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, Manager at Fairfield by Marriott Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded July 24, 2015

Leanne K--- We are so glad you and your friends had such a great stay while traveling to NY. I will make sure to let Alex and Brian know that you appreciated them and their services while staying with us. The concierge was Terri and she is great with the attractions and directions. We hope to see you again!!! Kindest regards, AGM Krissy Belayyadi

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