Stayed here for 5 nights in February, the room is nice breakfast is only ok, however the location is great. Only downside is the staff. From the moment we checked in and they wrongly insisted no payment had been made forcing us to double pay. When they discovered their mistake they did not inform us of this and only after three confrontations with them did they acknowledge it. The following morning at breakfast two cleaning staff were shouting at residents as there was a spillage on the floor they were trying to clean. One of them said to the other, and I quote "stupid people."
I have never seen such ignorance in my life!
- Official Description (provided by the hotel):
- Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a Times Square hotel offering 244 guest rooms in the heart of NYC. We provide guests with a Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours a day, and in-room free High Speed Internet. Centrally located just minutes from Times Square, NYC's Theatre District, and the subway to take you anywhere throughout New York City, our Times Square hotel is perfect for a business or leisure trip to NYC. ... more less
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- Also Known As:
- Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
- Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
- Fairfield Inn New York City