So we got the "tix" to see RR and were so excited to go! I took off from work and slept over my friend's house to get the 7:45am bus into the city during the President's visit to the UN (TRAFFIC). So we get in and take a cab over there and get in line. All was looking good until we realized that we were in line for the 12 taping and other were there for the 10am.
So, as a rule follower, I asked the intern, Jessica, what to do and she told us to leave the line and come back at 11:15am...which should be plenty of time. So, we do that...except when we got back, they overbooked the show and wouldn't let us in. I tried to speak to/about Jessica but the other interns claimed not to know who she was...even though they were both outside checking people in together.
I think overbooking your show is wrong. Why can't they guarantee the tix and then have extras for anyone who doesn't show up? It really is a terrible way to treat your fans that make all this effort to come and see you. So they give you "guaranteed tix" but you have to reapply for them and THEY tell you what day you can come in on. I assure you, I won't take another day from work, just to stand on line and be treated like that again.