Uncle Jacks have a sign by the bar area that says "customer is king". Well not on the night we went.. We had an 8pm reservation and finally got seated at 8.45pm. The girl on the front desk was not the most accommodating. We were however after complaining given full and attentive service, which started with free drinks while awaiting at the bar area.. The waiter had been made aware of the situation and was more than ready to change that bad experience into a good one.. He gots 100% for that.. The food was excellent to say the least and all drinks, dessert and side dishes were taken off the bill.. Thank You the management at Uncle Jacks. We understand that things can go wrong and you sure made our experience do a complete 360..
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