Like several others have noted, this hotel is new, in a PERFECT location and has beautiful, spacious rooms. The property is very nice and the staff were helpful, friendly and welcoming. The location is right in the heart of Manhattan at 57th & 6th, with everything you need at your doorstep. The F train stops around the corner, Carnegie Hall is on the same block and hundreds of restaurants, bars,shops, theatres and Central Park are within a several block radius.
Similar to the problems other reviewers have noted, I have been experiencing a MAJOR hassle getting my Hilton Honors points. I booked the triple promotion rate for two rooms. Not only was I given credit for only one of the two rooms, but the triple points were not credited to my account. Even more annoying, the rate went up by $70 for the last two nights of the stay, but the hotel based my points off the first night's lower rate. Hilton Diamond desk did not have a record of the Triple Honors points rate in their computer, even though it's clearly marked on my folio and confirmation email. I'm now having to open a claim and fax my receipt to Hilton Honors investigators. What a hassle. It seems like this is some sort of scam the hotel is running to not give full points. For a difference of more than 80,000 points, you can bet I'm willing to work a bit for them.
For non-point collectors - this hotel is a dream.
- Official Description (provided by the hotel):
- West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more less
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- Also Known As:
- West 57th Street By Hilton Club Hotel New York City
- Hilton New York City