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“Great Location in Manhattan”

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West 57th Street by Hilton Club
Ranked #49 of 467 Hotels in New York City
Certificate of Excellence
Toronto, Canada
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great Location in Manhattan”
Reviewed October 3, 2013

My wife and I stayed at the West 57th for a 3 day weekend and enjoyed ourselves. The studio accommodations was very nice ( a bit smaller then we expected), but very clean. Hotel is ideally located in Manhattan close to museums, shopping, food, etc. Fitness centre and business centre were closed for renovations.

We would definitely stay here again. btw, cab from LGA to the hotel runs at $30-35

thx
ZH

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zhabib786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (239)
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Houston, Texas
Level 6 Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 3, 2013

This is our second visit to this HGV hotel and we found staff and accommodations excellent. We arrived at 2PM and we're able to check in to our room early. Having taken the train and subway in we wanted to walk the city and get a late lunch so this was most appreciated.

We rented the one bedroom studio with separate living area, view of the city toward Central Park, high enough up so the city noise was never an issue but not high enough to see Central Park. Comfortable bed, large tub in bath with separate shower. Very nice overnight stay. The only problem with this location is trying to get a room, when you do you score.

Location is excellent. We walked to the theater that night - about 10 minutes away. Central Park just two blocks north. Two subway stations to Penn Station so we didn't have to hire a taxi. A food market was two doors down and restaurants on every street. A stones throw away you have high end shopping. Everything here for a great visit to the city.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio, United States
Level 6 Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 3, 2013

After attending a time-share presentation in Las Vegas, we purchased a "VIP" package and chose to stay 5 days at this location. The location of the hotel was terrific...right in the "Golden Triangle." It was very close to the subway station and walking distance to 5th Avenue, Time Square, Carnegie Hall, Radio City, Central Park and the shows on Broadway. While I found the room to be small for the price, most hotel rooms in New York are quite small. The bed was comfortable and the space was very efficient. Staff was friendly and helpful. We sat through another timeshare presentation and decided that the timeshare route was not for us. Our salesperson was friendly but stayed for almost 2 hours. At the end, we told her we were not interested. She abruptly said good-bye and told us that we should have told her sooner that we were not interested (I thought we did.) Anyway, I would definitely stay at this location again.

Room Tip: If you get a street side room, make sure you are as high up as possible. New York street noise can b...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cincytraveler621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 5 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 29, 2013

Loved my visit to this modern facility! The Hilton just knows how to do it right. This location is just a few blocks from Central Park, Rockefeller Center, the theatre district, all the fine shopping along Fifth Avenue, and one of my favorite places in NYC, Lee's Art Shop (also on W. 57th).

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
2 reviews
Reviewed September 28, 2013

As the title says our reservation was botched. We had to stay at another hotel for the first night because someone didn't put our reservation into the system correctly. When we finally did check in on the day after our arrival, the top sheet had cookie crumbs all over it. The staff did change the sheets but that was a bad way to start the stay. For these reasons, and the fact that this property seems very overpriced we won't be back.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank William B. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, October 3, 2013
Thank you so much for reviewing your recent stay with us. We're sorry to hear that your service experience with us did not meet your expectations which is not depictive of the services we offer.
Kindly contact me personally at ldelsole@hgvc.com as I would welcome the opportunity to restore your faith and regain your confidence in us.
I look forward to hearing from you and in the interim, we remain at your service.

Laurie Del Sole
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed September 27, 2013

The hotel has an excellent location in the heart of NYC. It is close to Carnegie Hall ,Lincon Center, Broadway and Time Square. The hotel staff was very nice in dealing with us. The cleaniness is excellent. The lobby accommodation is limited.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank shyama m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 6 Contributor
998 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 466 helpful votes
Reviewed September 26, 2013

Great location - 2 blocks from Central Park and half a block to the R train subway station if you want to get downtown.

Friendly staff, modern well appointed rooms and super comfortable beds.

We never usually sleep well in NYC because of the noise, but have to say we were amazed how quiet the rooms were and because of this and the super comfy bed we had the best nights of sleep we've ever had in NYC...

Definitely recommended...

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff and Jenni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West 57th Street by Hilton Club

Property: West 57th Street by Hilton Club
Address: 102 W 57th St, New York City, NY 10019-3302
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#45 Luxury Hotel in New York City
#62 Business Hotel in New York City
#63 Romantic Hotel in New York City
#87 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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