We checked in two days before sandy hit the city... The hotel is a 3 star, and last year we stayed in the Hilton 3.5 stars that is a few blocks away... gotta say that is a HUGE half star! In comparison the Holiday Inn had a ridiculously small lobby, only two elevators, and the whole place seemed totally outdated. We Pricelined the hotel, so got a good rate otherwise would have felt we were overcharged.
Once the hurricane hit and we lost power (even up to that point) the staff was wonderful. The on site restaurant continued to serve food up to the moment power went out, and the staff at the front desk were helpful, and kind (even though many guests were rude (for some reason people took out their frustrations with the power outtage and such on the hotel staff)). Given the situation the staff did a wonderful job accommodating its guests.
Overall? Disappointed with the hotel, but impressed with the staff.
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- Also Known As:
- Holiday Inn New York City - Wall Street Hotel New York City
- Reserve Hotel New York City