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“Excellent hotel” 5 of 5 bubbles
Review of Gild Hall, a Thompson Hotel

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Gild Hall, a Thompson Hotel
Ranked #42 of 467 Hotels in New York City
Certificate of Excellence
Syracuse, New York
1 review
“Excellent hotel”
5 of 5 bubbles Reviewed July 19, 2014

I recently stayed at Gild Hall for the first time. Everyone was very pleasant and made us feel welcome, the room was beautiful and comfortable, and it was the ideal location from the office (I was in NY for business). I have recommended the hotel to my colleagues, and will definitely stay there again.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 21, 2014
Dear Andrea S,

On behalf of the entire team at Gild Hall - A Thompson Hotel, thank you so much for taking the time to review your stay with us! It was such a pleasure to host you on this recent business trip to New York City and thank you for giving us the opportunity to turn a first impression into a lasting impression. We look forward to the privilege of welcoming you back in the near future...

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,469 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 18, 2014

This place is great! The atmosphere is really cool and the staff are extremely nice and go above and beyond. The level of service is exceptional. This was my first time staying at a thompson hotel group. I would definitely recommend this place. I cant say enough great things about my experience at Gild Hall. A true GEM! All hotels should live up to Gild Hall standards.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Snwbrding1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 21, 2014
Dear Snwbrding1,

It is such a treat to read your fabulous review! Thank you for such wonderful comments regarding our cool atmosphere. However, we are most humbled by your kind words regarding our extremely nice staff who went above and beyond for you. Thank you also for your wonderful recommendation and we are looking forward to welcoming you back in the near future...

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

I stayed here during Memorial Day weekend. The hotel was close to several train lines and easy access to everywhere else. The hotel staff was very friendly. They offered a lot of advice about the local area. The room was comfortable. I would stay here again!

  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank LadyKLO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 21, 2014
Dear LadyKLO,

Thank you for your wonderful comments about your overall experience at Gild Hall - A Thompson Hotel! We are thrilled to hear that you found our service and location to be exceptional! Thank you for your commitment to return to Gild Hall for your next visit to New York City and please don't hesitate to contact me directly if I can be of any further assistance in the future.

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

Thanks Gild Hall staff for making my 3 night stay easy, relaxing (even for work!) and yummy! The food in the restaurant is delicious, the staff is thoughtful and very friendly, and my room clean and quiet. Great place to stay in the financial district.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pjsinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 21, 2014
Dear pjsinc,

Thank you for your exceptional review. We are delighted to hear that you enjoyed our convenient Lower Manhattan location during your recent business trip to New York City. We are equally pleased to learn that you also enjoyed our superior room product and our amazing restaurant Felice. Thank you also very much for your warm comments about our friendly and thoughtful staff. We are humbled by your recommendation and look forward to welcoming you back soon...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 14, 2014

I stayed here with 20 of my colleagues and I couldn't have been happier with the accommodations! I was able to book a room block flawlessly and for a reasonable price for the area. The staff went above and beyond to make sure our needs were met and we felt welcome. The interiors were swanky and funky and the entire group LOVED the hotel.

The manager met me at the door with a champagne toast and I really appreciated the personal touch. I would definitely suggest this hotel to anyone.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Madelyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 16, 2014
Dear Madelyn A,

Thank you for your fantastic review! We were privileged to host you and your colleagues on this recent visit to New York City and we are thrilled to hear that everybody LOVED the hotel. Thank you for your fabulous comments about our amazing staff going above and beyond for you in anticipating your needs. We are most humbled by your recommendation and look forward to welcoming you back in the near future...

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

Stayed at the Gild Hotel June 8th for 7 nights.We went to NY to celebrate my 50th birthday,from the moment we arrived there we recieved nothing but excellent service. Violet on reception organized cookies & cupcakes,to be sent up to our room, free cocktails,even glasses of champagne. David on reception helped us replace our tickets for a Broadway show that we had printed off - and then left them at home!! We were also given a code to enter which enabled us to recieve free Wi-Fi which was invaluable in a big city.Situated near to Wall Street it was quiet at night & the weekend which you dont find if you stay up town/mid town.
Their care and excellent service is what makes this hotel a gem in a big city like NY.We would not hesitated to reccommend The Gild Hotel & their excellent staff.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tinkerbell09uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 16, 2014
Dear tinkerbell09uk,

It is such a treat to read your fabulous review! Thank you for such wonderful comments regarding your recent stay with us. We are most humbled by your kind words regarding our great staff and we would like to thank you for recognizing Violet and the inviting gesture she provided you, in acknowledging your 50th birthday celebration with cookies & cupcakes and the free glasses of champagne as well as David helping you to replace your Broadway show tickets. We take great pride in our amazing team and the unrivaled service that we offer. Our heartfelt belief is that our associates are our greatest asset and it is most rewarding to hear that we were able to deliver on our service promise of genuinely caring for our guests and anticipating their needs. We look forward to the privilege of welcoming you back home in the near future...

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pacifica, California
1 review
5 of 5 bubbles Reviewed July 10, 2014

The customer service at Gild Hall is top-notch. I felt so welcomed. The rooms are nice and the bar is fun, but the staff truly makes the difference. I wouldn't normally choose to stay downtown when visiting New York, but I look forward to staying at Gild Hall again soon.

  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rochelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, July 16, 2014
Dear Rochelle P,

We are humbled by your warm comments about our beautifully appointed rooms and our restaurant & wine bar Felice. It is so rewarding to hear that your experience was indicative of our service promise of genuinely caring for our guests and anticipating their needs. We are especially honored to know that we have secured your loyalty. We are looking forward to welcoming you back in the near future...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gild Hall, a Thompson Hotel

Property: Gild Hall, a Thompson Hotel
Address: 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038-4803
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in New York City
#17 Family Hotel in New York City
#35 Luxury Hotel in New York City
#58 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Gild Hall, a Thompson Hotel 4.5*
Number of rooms: 126
Official Description (provided by the hotel):
Aspen meets Wall Street at Gild Hall, Thompson Hotels' Lower Manhattan luxury lifestyle design property. Located on Gold Street in the heart of the financial district with nearby landmarks such as the 9/11 memorial, Freedom Tower, Brooklyn Bridge and Statue of Liberty, Gild Hall brings a new level of design savvy and service to Manhattan's most historic neighborhood. Designed by Jim Walrod, the unpretentious yet luxurious hotel offers 126 rooms and suites including meeting space for up to 15 people. Our rooms feature oversize leather-tufted headboards and elegant custom-designed furniture, topped with rich flannel throws and mahogany details, some adorned by dramatic chandeliers. Felice Ristorante & Wine Bar offers authentic Tuscan fare complete with one of the best Italian proprietary wines - bottled from Fattoria Sardi Giustiniani, the owner's vineyard in Lucca. Effortlessly blending classical European sensibility with American contemporary style, Gild Hall serves as a modern-day gentleman's club for the kings and queens of Wall Street. ... more   less 
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Also Known As:
Gild Hall New York City
Gild Hall Hotel

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