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“Cozy, artsy, with all the details.”

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Gild Hall, a Thompson Hotel
Ranked #31 of 467 Hotels in New York City
Certificate of Excellence
Los Angeles, California
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Cozy, artsy, with all the details.”
Reviewed March 11, 2014

I have stayed here a few times during fashion week. I love the location as it is so close to where I need to be. This hotel could not be better for the price though. You get all the amenities of the Thompson hotels.. a perfectly curated hotel, with lots of personality and very cozy so you feel at home. The staff could not be more helpful or friendly. The restaurant is really good, as is it's room service. It really is great and even better for the price!

  • Stayed February 2014, traveled on business
    • Value
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Helpful?
1 Thank Bgoldman8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 20, 2014
Dear Bgoldman8,

Your warm review means so much to us! We are humbled by your admiration for Gild Hall and Thompson Hotels. We are so pleased to hear that our location provided a perfect home base while attending the NYC Fashion Week. Thank you for giving us the privilege of being your first choice when visiting New York City and we look forward to welcoming you back in the near future...

Kindest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,610 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (241)
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English first
Frankfurt (Oder), Germany
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2014

We were very pleased with the friendly staff and the accomodation. Clean and nice hotel! The location of the hotel - financial district- is touristically spoken of strategic value! With the Metro you ll reach in 15 minutes 42/50 th street....Our next trip to NY will include Gild Hall in our plans- do I need to say more?
One more thing: try to get WIFI in your reservation offer included, its necessary! If you dont, it will cost you 15$ per day, which is in my opinion quite expensive. They can do better with that issue!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Dimitris219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 20, 2014
Dear Dimitris219,

Thank you for your valued feedback and candid review! We are so pleased to read your comments regarding the great location and exceptional service provided by our team during your recent visit as well as your delight in our sophisticated design. We are sorry to hear of the discontent about our in room WiFi charge. Please note that the hotel does offer free WiFi access in our lobby. Furthermore, I would be happy to personally assist you on your next visit to the city. Please feel free to contact me at bblaha@thompsonhotels.com. We are thankful for including Gild Hall - A Thompson Hotel in your upcoming plans and we look forward to welcoming you back in the near future...

Kindest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed March 10, 2014

Recently stayed here for a wedding weekend - I was very pleasantly surprised by the size of our room for a NYC hotel at the price we paid (there was a special rate for the wedding, but it doesn't seem much cheaper than other quotes I've seen). Service was great - we were given prosecco upon arrival, and staff were always ready to give a welcoming greeting, flag a cab, or help in whatever way they could. They also handled parking our car at the garage across the street, which was added to our bill as opposed to having to handle separately. The food and drinks at the onsite restaurant and bar were good if a bit overpriced. My only (small) complaint is that the bathrooms had an odd door - you could see the outline of a person inside, if it was a bit distorted. Not a huge deal, but it was a bit awkward.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 20, 2014
Dear Erin W,

Thank you for your thorough and thoughtful post. We greatly appreciate your kind note about our team, service, room product and our restaurant Felice. We will be sure to take into account your comments as we continue to improve and hope you will be staying with us again soon...

Kind regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level 1 Contributor
3 reviews
Reviewed March 10, 2014

I stayed at Gild Hall February 2014 and found the hotel to be great - accessible downtown location, hip vibe, comfortable, clean room and friendly and attentive staff.

What made this a really memorable experience was working with Esther Song - she was my point of contact at the hotel and made sure that my stay was a good one. Aside from her general friendly and professional demeanor, Esther went above and beyond to help resolve an issue.

Driving home after my stay, I realized I forgot my credit card in the restaurant across the street, Esther went over herself, retrieved the card and sent it back to me overnight - and didn't even charge me for the shipping fee...that is what I call exceptional customer service!

I felt well-cared for as a guest at the hotel and really appreciated that extra mile - especially being three states away, I needed my credit card back ASAP and Esther saw that my issue was resolved personally, promptly and successfully.

It's that kind of service that you remember and I look forward to coming back to Gild Hall.

  • Stayed February 2014, traveled on business
    • Value
    • Location
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Helpful?
Thank EventGirl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 20, 2014
Dear EventGirl17,

Thank you for sharing your kind words about your recent stay at Gild Hall - A Thompson Hotel. We are pleased to hear that you had such an enjoyable stay with us and it is inspiring to receive such a kind note about the exceptional service provided to you by Esther Song. Individual and personalized customer service is paramount to our operation and our team is striving daily for perfection. Please come back soon....

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 10, 2014

Overall an amazing experience. The rooms are larger than most area hotels with a warm and inviting atmosphere. The hotel staff are very friendly and accommodating. This is a must stay hotel if you are in the Financial District.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 14, 2014
Dear Jay S,

We are most thankful for your glowing recommendation and we are very pleased to hear that you had such an amazing stay with us. Thank you again for choosing Gild Hall - A Thompson Hotel and we look forward to welcoming you back soon...

Kindest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2014

Loved the room and bathroom Great service. Bar and restaurant right there. Fabulous weekend rate. Felt very safe as a single female. Decor like an upscale lodge, so a bit masculine. Absolutely will stay again especially with the glass of Proseco welcome.

Room Tip: King bed room had plenty of space without feeling claustrophobic especially for NYC
See more room tips
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank CarmeninATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 14, 2014
Dear CarmeninATL,

Thank you for your outstanding review! Your satisfaction and recommendation mean such much to us. It is so important to us to hear when our guests, especially single female traveler, feel a great deal of safety while staying at Gild Hall - A Thompson Hotel. We look forward to welcoming you back home in the near future!...

Your friends at Gild Hall....

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 7, 2014

I had to travel to NY for business in the middle of February and the only good thing about the visit was Gild Hall - very beautiful lobby (kinda Susan Kassler), and nice sized rooms with great bathrooms. They must've done a remodel/refubish thing recently- everything looked brand spanking new! Of course it was warm inside as the snow swirled on the street but the service was warm too! Super helpful and friendly - esp for NYC. Had a couple of meals at the Felice (because who wants to go out in the middle of February) and it was cozy and the food was delicious.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kxmock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, March 14, 2014
Dear kxmock,

Thank you very much for your outstanding review! We are humbled to receive such warm and pleasant feedback from you and we truly appreciate your kind note especially about our great stay but also in regards to our location, ambiance and our restaurant Felice. We look forward to the opportunity of welcoming you back soon...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gild Hall, a Thompson Hotel

Property: Gild Hall, a Thompson Hotel
Address: 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038-4803
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in New York City
#17 Family Hotel in New York City
#29 Luxury Hotel in New York City
#57 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Gild Hall, a Thompson Hotel 4.5*
Number of rooms: 126
Official Description (provided by the hotel):
Aspen meets Wall Street at Gild Hall, Thompson Hotels' Lower Manhattan luxury lifestyle design property. Located on Gold Street in the heart of the financial district with nearby landmarks such as the 9/11 memorial, Freedom Tower, Brooklyn Bridge and Statue of Liberty, Gild Hall brings a new level of design savvy and service to Manhattan's most historic neighborhood. Designed by Jim Walrod, the unpretentious yet luxurious hotel offers 126 rooms and suites including meeting space for up to 15 people. Our rooms feature oversize leather-tufted headboards and elegant custom-designed furniture, topped with rich flannel throws and mahogany details, some adorned by dramatic chandeliers. Felice Ristorante & Wine Bar offers authentic Tuscan fare complete with one of the best Italian proprietary wines - bottled from Fattoria Sardi Giustiniani, the owner's vineyard in Lucca. Effortlessly blending classical European sensibility with American contemporary style, Gild Hall serves as a modern-day gentleman's club for the kings and queens of Wall Street. ... more   less 
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Also Known As:
Gild Hall New York City
Gild Hall Hotel

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