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“Employees has good customer service and hospitality”

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The New Yorker A Wyndham Hotel
Ranked #276 of 467 Hotels in New York City
GreenLeadersSilver level
Lancaster, Pennsylvania
1 review
“Employees has good customer service and hospitality”
5 of 5 bubbles Reviewed August 14, 2014

I would recommend everyone to stay at The new yorker hotel and so convenient to all the excitement,42 street, and the employees has good customer service on my next vacation that's where I'm going to stay again it's so close to shopping, restaurant, movies there so much you can do in the heart of it all

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubblegum24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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10,832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,177)
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English first
Ballarat, Victoria, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 14, 2014

We stayed 12 nights at the Wyndham New Yorker Hotel on Level 34 and were very happy with just about everything. The staff were friendly, helpful and efficient, and their smart attire added to your confidence in them.
Having a bar/restaurant and a 24-hour cafe-style facility both of which opened directly off the main lobby was most convenient. No-one could proceed beyond the lobby to the residential accommodation without showing cause which made one feel very secure.
The room was a little cramped and had no coffee/tea making facility, but was very clean, neat, quiet and comfortable and had good air-conditioning. The bathroom was a bit dated but we had all we needed.
If you are visiting New York to see all those places you have heard of and seen in movies or on TV, this hotel is a perfect location as it is in central Manhattan. We walked most places, but having Penn Station with both local and long-distance trains almost across the street enabled us to easily visit the more distant attractions. The Empire State Building, Times Square, Broadway, Madison Square Garden and Macy's are all within a short walk. The magnificent Central Park is less about 30 minutes away on foot, and we were easily able to walk to Greenwich Village and Washington Square.
Thank you to all the Wyndham New Yorker staff for adding so much to our enjoyment of New York.

Room Tip: We were on Level 34 and found it quiet. I imagine it might be noisier lower down. Ask the staff.
See more room tips
Green Features: They showed awareness and suggested practices re linen changing but were not "over-the-top".
  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 13, 2014

We stayed here for 5 nights from the 1st August. We are a family of 4. A great hotel in a great location. We were on the 33rd floor over looking the hudson river and we couldn't have had a better room. We couldn't hear any noise at night and the staff from reception to security could not do enough to help you if needed. The coopers bar is very friendly, serving superb food and is a great way to end a busy day. The hotels location is excellent for sight seeing. When you go to central park don't go on the horse and carriage, go on a tour with the men who ride the bikes, they have all the knowledge past and present of the park making it far more interesting. I would recommend this hotel highly and already have done with our neighbours and we will be definitely staying here again. An absolutely fantastic hotel and staff!!!!

Room Tip: High floor
See more room tips
Green Features: They will change beds and towels everyday if you wish
  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 12, 2014

My husband and I stayed here in March 2014.
We were greeted by a lovely receptionist. Which was very pleasant after a transatlantic flight!
We were upgraded on check in for no special reason!
You could tell hotel was old, with layers of paint,but it was clean and the decor had obviously been refreshened recently. I would return without a thought!
It was a brilliant location, and for you shoppers Macy's was walking distance.

  • Stayed March 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
skeg
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 11, 2014 via mobile

Having booked this on the location only and not reading reviews I was a little worried bout what to expect. Upon arrival those fears was laid to rest. Yes the rooms are small but i found them bigger than what I get in London for the same sort of money. The view over the Hudson was great and the American diner in site is an added bonus. Location an price was a big factor in choosing this hotel an from here we walked to Central Park and the twin towers memorial. The best thing is if you going Madison square gardens it's a 2 minute walk

Stayed November 2013, traveled as a couple
Helpful?
1 Thank monkeynut1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City or for next years birthday.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotherham, England
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 11, 2014 via mobile

Let me begin by saying that this was my umpteenth holiday visit to the New Yorker Hotel.

I've stayed there when it was a Ramada, plain-old New Yorker and now it's part of the Wyndham chain.

Each time, it's been great and this visit was certainly no exception.

From a friendly checkin, great support from the transport staff, right through to the housekeeping staff, the hotel staff were all superb.

The location is great. It's on top of Penn Station for access to the subway. 42nd street is 10 minutes away on foot, as is the Empire State Building.

Are the metro rooms small? Of course they are. Do I go to New York to stay in the room? Heck, no. It's clean. It's superbly located. It's friendly.

If you're looking for a base for a New York holiday, book this place.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank uktrucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

We appreciate your loyalty to the Wyndham New Yorker Hotel. I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I look forward to welcoming you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 11, 2014

this was the 2nd time we had been here due to our experience of it last time ( 2012). it has a good location, 10-15 min walk to times square, 5 to empire state and approx. $10 ride to Greenwich village.
the hotel is clean, rooms comfortable , staff helpful. It has an art deco lobby which is very pleasing on the eye and reminds you of days since passed, though not shabby as it was renovated a few years back. we used the tick tock diner for breakfast as it was convenient and reasonable, they did cereals to American fare not bad at all. it also had a restaurant but we never used it so cant comment , looked nice though. all in all a great stay will stay here again when in the big apple.

  • Stayed August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Keeno62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newyorkerhotel, Manager at The New Yorker A Wyndham Hotel, responded to this review, August 16, 2014
Dear Valued Guest,

Thank you for choosing to stay at the Wyndham New Yorker while you were in New York City.

I am delighted to read your positive comments regarding your stay. Please be assured your review will be shared with the entire staff.

I hope we have the opportunity to welcome you back to the Wyndham New Yorker Hotel when your travels find you returning to New York City.

Sincerely,

Mr. Barry Rauch
Director of Operations
Wyndham New Yorker Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The New Yorker A Wyndham Hotel

Property: The New Yorker A Wyndham Hotel
Address: 481 8TH Avenue, New York City, NY 10001-1809 (Formerly Wyndham New Yorker Hotel)
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#42 Green Hotel in New York City
#172 Family Hotel in New York City
#177 Luxury Hotel in New York City
#215 Romantic Hotel in New York City
#221 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The New Yorker A Wyndham Hotel 4*
Number of rooms: 1050
Official Description (provided by the hotel):
The New Yorker Hotel is one of the most popular hotels in New York City. Come revel in the newly re-imagined grandeur of our historic hotel. Our newly renovated and upgraded guest rooms and suites deliver contemporary comforts that leave nothing to be desired for today’s business travelers. ... more   less 
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Also Known As:
New Yorker Ramada Plaza
Ramada New York City
Ramada Plaza New Yorker Hotel
New York City Ramada
New Yorker Hotel New York
Ramada Hotel New York

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