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“Better only after complaining but could of been bad” 4 of 5 bubbles
Review of The New Yorker A Wyndham Hotel

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The New Yorker A Wyndham Hotel
Ranked #276 of 477 Hotels in New York City
GreenLeadersSilver level
Birmingham
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Better only after complaining but could of been bad”
4 of 5 bubbles Reviewed November 17, 2012 via mobile

We heard From the reviews that rooms could be a problem here some being very small but thought this wont happen to us as We picked this hotel for the panoramic views on offer from a suite room. We arrived early to get a good room and were given a room with one view of a brick wall . It took three hours to eventually get changed to another room , they acknowledged this was still not the right room , the toilet was so small even our average sizes could sit there ...though the next night we were given a much better room which we loved. It's such a shame when the first night went so wrong and we lost so much time on our limited visit to NY to sort it out. I wonder if we will stay here again, we would like to , when its right it is good here but are unsure what would happen as the reviews show we are not alone with this problem and in reception when we came back to complain we were not alone.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank RobNat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronny Y, Manager at The New Yorker A Wyndham Hotel, responded to this review, November 19, 2012
Dear Valued Guest,

We do value all feedback from our guests, both positive and negative, as this is the only way to ensure we continue to grow and evolve as a business.
I hope you can take the opportunity to contact me at your convenience so I may address your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service.

Sincerely,

Ronny Yagual
Guest Service Manager
Ryagual@nyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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10,250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,043)
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed November 17, 2012

This hotel is nothing special but perfectly adequate for what we wanted. The only real problem we had was the reception staff seem unable to tell people to stop pushing in the queue. It is very frustrating to have travelled for hours and for rude people to push in and not be told to get to the back of the queue.
Rooms: Small, but ok. They are not that well soundproofed but adequate if people dont have yelled conversations down the corridors when coming back drunk.
Location is great: close to Empire State Building, Penn Station and Times Square

Room Tip: You can ask for a quiet room, this will mean you don't get a good view so it's your choice.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank sam186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed November 17, 2012

We booked this hotel through Travelzoo, getting a great deal on a suite. I requested as high up as possible and was given a room on the top 40th floor with great river and city views. The room had fridge with water and cokes and drinks machine for tea/coffee making, extras availble via the maid service. The room and sitting room were warm, clean, pleasently furnished and comfortable, a real sanctuary for the hustle and bustle of the city. The staff in the hotel, diner and bar were friendly, polite and helpful, throughly enjoyed my stay and would recommend booking.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Millymolly2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgnorth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 17, 2012

Excellent hotel, nice big rooms. Very clean and tidy and situated in great spot. Just down the road from Madison square garden. And just a short walk from Empire State. The staff are very helpful and polite. The foods very good in the restaurant and Also a great
Bar

  • Stayed December 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve76M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 16, 2012

The New Yorker Hotel aka Ramada-Plaza, is part of the Wyndham chain.
I recently had the opportunity to stay at the historic New Yorker while attending a conference at the nearby Javits Convention Center. The New Yorker is very convenient to a number of attractions and venues in mid-town Manhattan, located as it is at 34th and 8th. Penn Station, Madison Square Garden, Macy’s, Herald Square and the aforementioned Javits Center just to name a few. In addition, there are a plethora of nearby restaurants, easily 50+ places to eat within a two block radius around the hotel. These restaurants include the Tick Tock Diner and Cooper’s, both on the hotel grounds adjacent to the main lobby, as well as the Stage Door deli within less than a block. One of the main attractions of the New Yorker is simply its history, of which almost all the staff seem to be blissfully unaware, and the hotel misses the boat on an excellent marketing opportunity if they would include a short blurb in the in-room notebooks (sorry, English only despite English speakers being apparently a minority of the guests) or in a pamphlet available at the front desk. There’s a lot of history with the New Yorker, once one of the best hotels in Manhattan. Visitors can find a Wikipedia history entry at http://en.wikipedia.org/wiki/New_Yorker_Hotel. The hotel was built in 1928 and interestingly among the many facts, it was the home of the genius Nikola Tesla for the last 10 years of his life, 1933 - 1943. He lived in Room 3327 and used adjacent 3328 as his study. Both rooms are still available for occupancy. The hotel is considered mid-level to be moderately priced by New York standards and is very comfortable, with large rooms, and an unfailingly friendly staff. Numerous renovations over the years have kept the hotel up to modern standards. A well-equipped fitness center is included for the athletic types, there’s free wi-fi (an absolute must in today’s world), and a small and well-equipped business center. I found The New Yorker a delight and despite modernization still has remnants of its past, art-deco glory. The New Yorker is highly recommended, centrally located, reasonably priced, and comfortable.

Room Tip: New York can be a noisy place. If you're a light sleeper, ask for a room that might be blocked...
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mblevine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

Room was spacious, but the remodeling stopped there. Bathroom was old with painted tile which was peeling. Toilet was an antique, stained and grungy. Had to request a coffee maker and the hairdryer didn't work. No mini bar or refrigerator. Impossible to call front desk as the line was always busy.Lots of street noise even though we were on the 32nd floor.Tick-tock diner was conveniently located in the hotel and it came in handy as we were there during the Nor-easter and the weather was nasty.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ladyagogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The New Yorker A Wyndham Hotel

Property: The New Yorker A Wyndham Hotel
Address: 481 8TH Avenue, New York City, NY 10001-1809 (Formerly Wyndham New Yorker Hotel)
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#40 Green Hotel in New York City
#173 Family Hotel in New York City
#176 Luxury Hotel in New York City
#216 Romantic Hotel in New York City
#222 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The New Yorker A Wyndham Hotel 4*
Number of rooms: 1050
Official Description (provided by the hotel):
The New Yorker Hotel is one of the most popular hotels in New York City. Come revel in the newly re-imagined grandeur of our historic hotel. Our newly renovated and upgraded guest rooms and suites deliver contemporary comforts that leave nothing to be desired for today’s business travelers. ... more   less 
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Also Known As:
New Yorker Ramada Plaza
Ramada New York City
Ramada Plaza New Yorker Hotel
New York City Ramada
New Yorker Hotel New York
Ramada Hotel New York

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