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All reviews penn station times square front desk great location new york javits center irish pub keurig coffee maker nice property diamond member would definitely stay here again mini fridge few blocks theater district port authority clean hotel checking in
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22 - 27 of 678 reviews
Reviewed January 19, 2020

Located easily within reach of two major subway hubs (Times Square and Penn Station), this hotel met our demands for location; I am happy to report that their facilities were clean, felt safe/secure, and their staff was warm, helpful, and attentive. We had all of our questions answered and they attended quickly to all of our needs/requests. We will certainly be staying here again! A word of "warning": the air conditioner, at least in our room, worked extremely well. Carefully consider your sleep temperature lest your significant other give you the cold-feet treatment in the middle of the night!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank VAVol007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South, responded to this reviewResponded 5 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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Reviewed January 17, 2020

First trip as a tourist to NYC with my two young Adult children. Our hotel located in the garment district was walking distance to Central Park, Broadway and the Empire State Building. The staff was accommodating and friendly. We enjoyed the Pub attached to this Hotel while planning the next days adventure. Quick trip but we picked a good spot to stay for sure.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Bseck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South, responded to this reviewResponded January 18, 2020

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

Loved it. Lobby decorated very nice for Christmas. This hotel location was perfect for coming to NYC for NYE and the room was small but nicely decorated. Quick walk to 42nd street to watch the ball drop without having to be penned in for hours. Lots of places to eat nearby. A great deli on the corner for breakfast sandwiches and drinks. I think it was 9th Ave Deli. We walked to Macy’s, Bryant Park. Parking garage is right across the street and charges $50-$55 overnight. The staff is so friendly here and when we came back around 12:45am on NYE all the staff was in the lobby wishing everyone a Happy New Year and some had New Years Eve hats on. It was a nice touch.

Date of stay: January 2020
Trip type: Traveled with family
Thank A1shopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South, responded to this reviewResponded January 16, 2020

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

Excellent hotel within walking distance to the Javit's center. Though not large, the room was spacious for NY, with room to move around and store luggage. The bathroom was very nice for the city! Counter space and great lighting. Attached Irish Pub had wonderful food and the service was excellent. Breakfast was also very good.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank hollie4shoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South, responded to this reviewResponded January 11, 2020

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020

It was good, clean rooms, although coworkers room, wasn’t as clean as mine was and she had plumbing issues, which was a bit annoying. Breakfast was decent, standard stuff, Area is a little sketch, I took an uber over every night.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Culture635342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South, responded to this reviewResponded January 11, 2020

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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