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All reviews full kitchen upper east side subway construction one bedroom apartment sinai hospital living room second avenue central park new york washer dryer museum mile apartment was clean extended stay home away from home front desk staff higher floor the upper floors
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Reviewed April 9, 2019 via mobile

We were staying a week and needed 2 bedrooms for our family. These apartments were perfect. The positives: location great, subway and bus stop right outside hotel or a $20 taxi to mid town. Fifteen minute subway to Times Square and fifteen min walk to Central Park. Great to escape the city in the evening and get back to the Upper East Side. Loads of shops, bars and restaurants and coffee houses all in the immediate vicinity. Good neighbourhood, felt very safe. Staff couldn’t have been better from reception staff to cleaners. Always smiling and happy to chat. Apartment very spacious and bed very very comfortable.

Negatives: the decor and furnishings are a little dated. Perfectly clean and useable, just worn down. The showers over the baths were great, but I wouldn’t fancy taking a bath in those tubs!!

Yellow cab from JFK standard $60 plus toll (5) excl obligatory tip!!

Overall this was a well researched find. It was perfect for our week away and what we needed. Would certainly come back. Great location, value for money and staff.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank D12345678900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexK6379, Public Relations Manager at The Marmara Manhattan, responded to this reviewResponded April 11, 2019

Thank you for the fantastic review!

We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience!

Have a splendid day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2019

Room was a decent size. However, the hotel messed up our phone reservation and booked us for the incorrect nights. They ended up charging us an extra night and said we could discuss with the manager the next day. The manager ended up being unavailable in person or by phone for the extent of our stay. When we followed up a couple of days after we left, the manger wouldn’t speak with us directly to resolve the billing dispute.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank TravelUS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2019

This is an excellent location for family, away from the crowded Times Sq area, but easily accessible to the subway system. Large suites with helpful, friendly staff. We rented a three bedroom suite for Christmas in NYC

Date of stay: December 2018
Thank Rfp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexK6379, Public Relations Manager at The Marmara Manhattan, responded to this reviewResponded March 28, 2019

Thanks for the wonderful review!

It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon!

Have a beautiful day!

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Reviewed March 19, 2019

We had to relocate to this hotel with our 2 young children due to a flood in our apartment across town. The hotel is in a massive building right at the foot of the Q train. It's a bit shabby, but if you're coming into town for a week or more and there's a few of you, I could see it being a good place to come back to rest every day. Staff so far have been very nice and the Q train is extremely easy to get to midtown, downtown and Brooklyn on. The 3-bedroom we have is very large with huge closets, great views and a kitchen that's stocked well enough.

But for longer stays, it begins to show its limitations: the kitchen is not super great for those who prefer to cook all the time, the unit is a bit dated i.e., the tubs in particular are a bit gross (don't use the jacuzzi!) and the gym downstairs is sad.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank kilgwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexK6379, Public Relations Manager at The Marmara Manhattan, responded to this reviewResponded March 20, 2019

Thank you for the feedback, Gwen.

While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward.

We look forward to hosting you again soon for a more positive experience.

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Reviewed March 12, 2019 via mobile

As always ; wanted to stay with them but being valentine weekend; rates were very high. Again their staff was most accommodating and tried their best to give better price to us being repeat guests. It was still bit pricey for us being from Canada. Jon suggested I talk to Lisa who is in charge of customers relations department. She was off for the weekend but still messaged us back and arranged for us to check in at an even lower rate. Really appreciated their gesture for being so customer service oriented for accommodating our request. Front desk, housekeeping and all the other staff members including Hamid who we met for the first time were extremely helpful, pleasant and professional. As always had wonderful memories of visit with our son, daughter- in- law and our precious grandson

Date of stay: February 2019
Trip type: Traveled with family
Thank sushmasodhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexK6379, Public Relations Manager at The Marmara Manhattan, responded to this reviewResponded March 13, 2019

Thank you for sharing this glowing review!

We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.

We'd love to share another positive, fun experience with you in the future. Have a fantastic day!

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