I feel compelled to write my first TripAdvisor review after my stay here earlier this month. I would have been happy with just getting good value, but got both value and luxury.
I have rarely felt special during a hotel stay, but the service here made it so. From the prompt and cheery checkin with Andrew at the front desk to the handwritten note from Elan to recognize an anniversary, service consistently went the extra mile. Even the breakfast chef, Richard, took extra care of customers.
The location also serves as a great jumping board to explore New York. The subway is right outside and much is within walking distance, including Penn Station, Korea Town, and the Empire State Building.
Was the stay absolutely perfect? No, housekeeping left some clothes from the previous occupant underneath the bed. The lounge and bar space was also limited, but I wasn't looking for that anyway. Still, I have spent much more in Manhattan and gotten a lot less. This will be my new go-to hotel in Manhattan.
- Official Description (provided by the hotel):
- Newly renovated rooms and suites at an ideal Midtown Manhattan location! Hilton Garden Inn New York/West 35th Street is just steps from some of New York City's best attractions including the Empire State Building, the world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping, Madison Square Garden/Penn Station, as well as many restaurants and nightlife. The hotel is walking distance to all major subway lines and is located near the Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and NYC airports. The hotel features 298 contemporary guestrooms each equipped with 32-inch LCD TV, refrigerator, microwave, safe, coffeemaker, desk with ergonomic chair, and complimentary WiFi access. Other amenities include 24-hour Fitness Center, morning coffee and tea in the lobby, the Garden Grille (open daily for breakfast), lobby lounge, room service and a 24-hour pantry. The hotel is 100% non-smoking and self-parking is available. ... more less
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- Also Known As:
- Hilton Garden Inn New York West 35th Hotel New York City