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“Quick weekend” 5 of 5 bubbles
Review of 36 Hudson Hotel

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36 Hudson Hotel
Ranked #353 of 467 Hotels in New York City
New Bloomfield
Level Contributor
3 reviews
“Quick weekend”
5 of 5 bubbles Reviewed December 24, 2013

Stayed here for a short weekend break and was pleasantly surprised.

Alex at the front desk was a top class introduction to the hotel and check in was speedy and friendly.

Room was small, but to be expected, amenities were fantastic in the room.

Room did look dated and could use a lick of paint, but other than that it was clean and comfy.

Area was fine, lots of great ethnic and quirky restaurants on 9th Ave to enjoy.

Would recommend without hesitation.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marksommerville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 31, 2013
Dear Marksommerville,
Thank you for taking the time to give us your feedback. We are glad you found us. As you saw during your stay we are close to all sorts of restaurants and shops around our area. We are also quite close to Port Authority and Penn Station if you’re travelling in by bus or train. I will be sure to show your review to Alex, he will be pleased that he made your stay more enjoyable. We do our best to provide each guest with a unique experience here at The Gem Hotel. Once again thank you for your review and for staying with us. We look forward to seeing you again in the future, and have a Happy New Year.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
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English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 23, 2013 via mobile

We stayed at the GEM Hotel in NYC this past weekend. 36th street between tenth and Ninth avenue. They offered the best rate we could find in the area for a hotel room with 2 beds, which is why we booked it. We were a little concerned that it would be too far from Penn Station, Times Square and Madison Square Garden for walking with little kids (age 6 and 9). However, we were pleasantly surprised at how convenient it was. We walked from Penn Station to the hotel with all of our luggage and both kids in tow, being totally unfamiliar with the City, and it only took about 10 minutes. The walk to Times Square took about 15 minutes at a leisurely pace. The hotel staff was very friendly and welcoming, the room was very clean and the beds comfy. The bedding and towels were really nice quality and the water pressure in the shower was great. I'm a bit of a water pressure snob, so that was important for me. The room wasn't very big, but I think that's normal in NYC. It was certainly big enough for us to sleep and shower in, which is all we needed the room for anyway. On the day we checked out, it was pouring rain, but we wanted to make the most of our last few hours in the City. Check out was noon but our train didn't leave until late in the afternoon. The hotel staff let us leave our bags at the hotel until it was time for us to catch our train. It was really nice because we ended up needing to put dry clothes on before we caught our train, and they let us use their private bathrooms to change clothes. We will definitely stay here again if we are lucky enough to come back to NYC!!!

Stayed December 2013
Helpful?
Thank HarlowsFromQuintonVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Wolf, Pennsylvania
1 review
5 of 5 bubbles Reviewed December 19, 2013

My husband and I had a great time staying at the GEM. We go to the city a fair amount and this is probably our new favorite hotel. It was a great location to get to from the Ferry without having to track down a Ferry Bus and not too far from the center of the city. The room was very clean and the staff was incredibly friendly. We looked forward to joking around with them on our way in and out of the hotel. We also were there in the middle of a cold snap with snow and the room was so nice and warm to return to. Some other reviews comment that the room was small, but we thought it was pretty standard size for a hotel room in NYC.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 24, 2013
Dear Amy N,
Thank you for taking the taking the time to give us your review of our hotel The Gem Hotel Midtown. We are so pleased that the staff made you feel at home during your visit. We do our best to make each and every guest feel at home while they stay with us. If you happen to visit us from train next time, we are only four blocks away from Penn Station and a handful of blocks from Port Authority.
Thank you once more for staying with us and we look forward to joking around with you rhe next time you’re here with us. Have a happy holiday and a good new year from all of us at The Gem.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed December 15, 2013

We had a very enjoyable stay at this small hotel and would definitely stay there again. The area is quiet and a few blocks out of the way but we felt very safe walking back at night. We arrived very early and the hotel staff gladly stored our luggage. The staff is very friendly. Only complaint (and it wasn't awful ) is that the elevator is noisy--we were in 401). But wasn't used much during the late night. Thanks for a wonderful stay!!

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lcarter53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 18, 2013
Dear Lcarter53,
Let me start by saying thank you for staying with us and for taking the time to give us your feedback. Im so sorry about the elevator, we had a problem with it but be assured that we have fixed the problem. I am glad your had an enjoyable stay aside from the elevator problem. Thanks for choosing us and we hope to see you again in the future. Have a great holiday season and a great New Years.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 11, 2013

The hotel was very clean, but the room very small. We had 4 adults on 2 double beds (cramped). Hotel was a little out of the way had to walk quite a distance to get to the sights. Not sure if I would stay there again. The staff were very courteous and it was nice to have a window that could be opened. Not a bad hotel, but a little pricy.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PAB1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 18, 2013
Dear PAB1960,
Thank you for your review and for staying with us. I’m sorry that the room was a bit too cozy for the 4 of you, and that the walk to some of the attraction in NYC were a bit of a walk. I’m not sure if you knew but we are much closer to the train station and to many bus lines that can take you almost everywhere in NYC. We are also located just blocks away from Port Authority and Penn Station if you’re coming into the city that way. Next time you’re here you should trying using the city’s bike share program or there is bike rental shop right around the corner of the hotel. Riding a bike around the city is a great way to see our great city. Again thanks for your review and for staying with us, we look forward to seeing you again in the future. Happy Holidays and have a great New Year.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruckersville
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

I brought my mother (84) and my 2 daughters for a weekend in NYC to see the Xmas decorations, a broadway show, and enjoy some nice meals together over the weekend of 12/6-8. The GEM worked out perfectly. The rooms were well appointed, comfortable, clean, and quiet. The staff were helpful. In particular, I'd like to call out Gladys who couldn't have been nicer to my mother. She helped her find her cellphone. I appreciated the coffee maker in the room and agree with another reviewer that conditioner would be useful. We went to the Skylight Diner a few blocks away for breakfast one of the mornings and it worked out well.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rvillefoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 18, 2013
Dear Rvillefoodie,
Thank you for choosing The Gem Hotel Midtown for your most recent stay. I am so pleased that your stay was enjoyable. I will definitely review with Gladys your feedback about your stay, she will be pleased to hear she made it a good one. This time of the year is always nice in the city for shopping and taking in some of the holiday festivities the city has to offer. We are located close to almost everything that you may need to do while visiting the city. Once again thanks for your time and writing us a review we appreciate it and we look forward to seeing you again in the future. Happy Holidays and Happy New Year.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, New York
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 7, 2013

Me and my Wife decided to have a night out on the town so we decided to choose your hotel .The hotel staff there was friendly when we checked in we asked for second floor room and they gave us that.The room we had gave us a nice king size bed which was very comfortable. The pillows could have been a little harder but i still was able to get a good night sleep. We felt that the staff was very professional and also were helpful so i definately appreciate that.When we were checking out the staff asked us how our stay was and we said that it was great. Another thing i liked was that there wasnt any loud noise outside to wake me up all in all it was a good stay

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank craig l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at 36 Hudson Hotel, responded to this review, December 18, 2013
Dear Craig L,
We are pleased you enjoy your stay with us at The Gem Hotel Midtown. We appreciate your business and are glad you found us. We do our best to provide each of our guest the best customer service possible and I’m glad that my team was on their A game with you. We look forward to seeing you again in the future. Happy Holidays and thank you once again.

Sincerely
James L
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 36 Hudson Hotel

Property: 36 Hudson Hotel
Address: 449 W 36th St, 36th Street between 9th & 10th Avenues, New York City, NY 10018-6303 (Formerly The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member)
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#200 Business Hotel in New York City
#209 Romantic Hotel in New York City
#233 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — 36 Hudson Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
36 Hudson Hotel is located in the heart of Midtown Manhattan and perfect boutique hotel for business travellers and tourists. Many of New York's most popular attractions are within walking distance and you will explore memorable experiences in Time Square, Empire State Building, The Rockefeller Center, MOMA and Central Park etc. 36 Hudson Hotel is an perfect travel destination to make your journey enjoyable and memorable. ... more   less 
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Also Known As:
The Gem Hotel-Midtown West Hotel New York City

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