This is by far the worst hotel I have seen in NYC. I had a reservation at the Gem - Midtown West property. Walking up to the front door, they had multiple trash bags on the curb along with old rolled up carpet. Not a good first impression.
Checking in, the room they gave me was literally in the basement – as in you go to the elevator, hit the “B” button, and you go down. In the basement they have only one hotel room. To get to the room you have to walk past all the cleaning supplies, staff changing area, staff break room, and a shower facility (I’m assuming the shower was for staff, but I did not dare ask the real purpose). The basement room window provided a view of the staff smoking area.
The room was so small a two foot midget would have been claustrophobic sleeping there. Literally I could not pull out the chair from under the desk because it hit the bed. Standing in the room / cube, I heard a dripping sound. I looked up at the ceiling above the bed and noticed a long brown strip caused by water damage from above – this solved the mystery of why the carpet was out on the curb. At this point I knew that my presence in that room would be short lived.
I picked up the phone in the room to call the front desk to ask if they had a different room but the phone did not work. I took the elevator from the basement back up to the reception area to beg for a different room – no luck. On the verge of panic, I started weighing my options: 1) sleep standing up, fully clothed in the basement room, 2) find a bench in Central Park, or 3) locate a bar that is open 24 hours and tie one on. Since I cannot sleep standing up, option 1 was out. I went back to the room, got my suitcase. Walking through the lobby, the receptionist (who was a nice guy) even admitted it gets “a little scary” down there in the basement. With a strong shiver going down my spine, I bid him and the hotel a good day and walked out the front door.
By the grace of God a friend of mine was able to call in a favor and got me a room at a different hotel. The benches in Central Park and the hangover caused by a 24 hour drinking binge will have to wait for the next person sleeping in the basement of the Gem Hotel.
- Official Description (provided by the hotel):
- 36 Hudson Hotel is located in the heart of Midtown Manhattan and perfect boutique hotel for business travellers and tourists. Many of New York's most popular attractions are within walking distance and you will explore memorable experiences in Time Square, Empire State Building, The Rockefeller Center, MOMA and Central Park etc. 36 Hudson Hotel is an perfect travel destination to make your journey enjoyable and memorable. ... more less
- Reservation Options:
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- Also Known As:
- The Gem Hotel-Midtown West Hotel New York City