When these guys mess up they mess up big. They are not helpful for getting things fixed quickly and rely on you to figure it out yourself. They charged two of my credit cards for full price and wouldn't make any phone calls to get one of the transactions voided out. Last thing you want to have to deal with when traveling for business.
Building is older and elevators are terribly slow. This hotel is nothing special, expensive, and has terrible service. Do yourself a favor and stay somewhere else.
- Official Description (provided by the hotel):
- Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree New York City