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“Great Experiece”

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Doubletree Hotel Chelsea - New York City
Ranked #317 of 467 Hotels in New York City
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experiece”
Reviewed March 17, 2014

Location was perfect for us. We were able to walk everywhere. It was very safe- we would walk back late at night and felt fine. They were very accommodating and the room was great. The room was clean and decent sized. We had not issues with our stay and found everyone nice and the hotel excellent.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Keith W, we appreciate you choosing our hotel for your stay in NYC, and your 5 star review means a lot to our staff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,980 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (308)
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McKinney, United States
1 review
Reviewed March 16, 2014

I did not spend a lot of time in the room. However the price was worth it. I like a nice clean room and nice hotel staff. I chose this hotel because of the brand name. There were other hotels to choose from that were less expensive, I felt comfortable knowing the Hilton brand. I do not regret paying the price that I paid.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cabrina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Thank you so much, Cabrina J, for your five star review! From our nice staff, we are very happy you found the room to be clean and found the hotel to be a good value!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 6 Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 15, 2014

Super clean in and out.

I had room 1610 which was so tiny, even I, at 4'10", felt like walking over the bed.
The bathroom and towels were very clean. The bed had blankets and a duvet. The pillows were heavenly.

This was a back room facing a building under construction. To get a view, we have to pay much, much more.

For me to stay at a 100% nonsmoking hotel, I had to be desperate. I had registered for the HH Rewards Weekend and that is the reason I chose this hotel. The others were as ridiculous as this one -- 100% nonsmoking.

The restaurant was good. I had Fettuccine Alfredo (as it was the only food not containing animals) and mashed potatoes. Yummy. Expensive, though.

To check in, there is not enough space to form a line.

Very courteous staff; very courteous housekeepers.

  • Stayed March 2014, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Clara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Clara K, we thank you for your business and review! Our courteous staff hopes you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stone Mountain, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 14, 2014

I was pleasantly surprised at the service and attention I received from Dwayne and Israel. They assisted in guiding me to good restaurants in the area and greatly helped in answering question on how to get around in Manhattan. They both are an asset to your establishment and I value their knowledge. Thanks to both of them

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Thank you so much for your positive comments regarding our staff, especially Duane and Israel! We have passed your thanks on to them, and we hope you will return to our hotel very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
Reviewed March 14, 2014

The issues I experienced were rather minor in general. The value received for the accommodations was quite good, especially as it was in a very good location in Manhattan. Staff was very professional especially at the restaurant. The food was very good.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
We're sorry to hear you had any issues at all, even if they were minor, and appreciate your 5 star review all the more for it! Our professional staff hopes that we will be able to serve you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springtown, Pennsylvania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

Clean, comfortable, quiet and a good location close to the Fashion District of NYC. The room is small but this is NYC and real estate is at a premium. Bed was comfortable, bathroom clean and everything works with quality bathroom fixtures. The price was right for the location. The Staff is very accommodating. Lots of food choices, inexpensive to mid-price, within walking distance.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Margaret M, thank you so much for your 5 star review! It's great to hear that you enjoyed the location of the hotel and found it to be a good deal! The best is that you found our staff to be accommodating! We hope to welcome you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
richmond, United States
2 reviews
Reviewed March 12, 2014

I have stayed here on several occasions. I like that it is a small hotel. In a good location and conveniently close to Penn Station. The rooms are fairly small but has everything needed and very comfortable beds!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, April 3, 2014
Mary W, we are so happy to have you as a regular guest, and it means a lot to have your review of our hotel and people. We are glad to know that you enjoy the comfortable beds, and convenient location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Chelsea - New York City

Property: Doubletree Hotel Chelsea - New York City
Address: 128 West 29th Street, New York City, NY 10001-5301
Phone Number:
Location: United States > New York > New York City > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#195 Family Hotel in New York City
#196 Luxury Hotel in New York City
#214 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Official Description (provided by the hotel):
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 
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Also Known As:
Doubletree New York City

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