Sure, the rooms are small, but it's NYC. Every hotel of this kind has small rooms and small bathrooms. But at least the rooms are super clean and the hotel staff was awesome.
As a HH gold member, I'm used to be treated reasonably well by the hilton staff and this place was no exception. They had a fantastic breakfast (included for me), water and a cookie to welcome us and a wonderfully friendly staff - from the concierge, to the wait staff, front desk and bellman.
Here's an example - we went out to a Broadway show. Coming back to the hotel late (with a thirsty 9 year old), my child tried to get water out of dispenser and clumsily knocked it over -- thankfully it didn't break, but water was everywhere. Instead of getting angry or frustrated, the staff jumped into action, told her not to give it a second thought and found us a few bottles of water to take to our rooms instead (all the while while they cleaned up the mess).
2 blocks from Penn Station. Multiple subway lines within 2 blocks. We were traveling as a family, so we reserved a 1 BR suite, which was great. Gave us a little more space and privacy for the adults.
We will definitely stay here again next time we come to NYC.
- Official Description (provided by the hotel):
- Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more less
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- Also Known As:
- Doubletree New York City