I thought this hotel would be great, but it is trying a little too hard - not a hotel for the over 35's
People are paying to stay here but you cannot even get a seat in the lobby for a drink it is so crowded!
Decor was great and the room was a good size. But the outside noise of the traffic was constant. Soundproofing is not great at the front of the hotel.
We wouldn't stay here again.
When I made the booking I asked for a late checkout as we had a late and long flight home. Surely with a lot of notice this could have been organised? But no, was told to ask on the departure day and guess what, we couldn't be accomodated. Not a great way to look after guests, I would have paid extra for this service but wasn't even given the option of moving to another room.
- Official Description (provided by the hotel):
- Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ... more less
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- Also Known As:
- Ace Hotel New York City