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“Always good”
Review of Coffee Shop

Coffee Shop
Ranked #174 of 873 Nightlife in New York City
Attraction details
Reviewed June 12, 2012

Been going here since the early 90s. I always seem to end up in the Union Square area around mealtime and can count on this place to be a good meal. The menu has a wide variety and the staff is always friendly.

Thank shayandthecity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 - 23 of 37 reviews

Reviewed March 9, 2012

We have been here before but not for brunch and not for a couple of years. The place is still packed, and we had to wait for a table but only 5-10mins. The host has a little bit of an attitude, speaking to people as if he's doing you a favour seating you for brunch but aside from that the service was good. The huevos rancheros was pretty good and not huge as some places are - the poached eggs weren't really runny but it still tasted good and my partner enjoyed the pancakes. If you are looking for a quick bite, with something to suit everyone near Union Square then its a good choice.

Thank HMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

I used to live in NY and the Coffee Shop was my fave place to go for burgers and beer. I went there in November in a return trip and just had the worst experience from start to finish.

Firstly, despite being half empty, we were refused a booth for three of us and put in a table right in the draft of the door (it was cold). We asked to move and you'd have thought we'd asked for the moon.

I accidentally spilt my beer and it took forever for someone to come and wipe it up.

Then to cap it all off, I had chicken fajitas and spent the next 24 hours throwing up with the worst food poisoning I have *ever* had. I had to delay my flight home as I was unable to move without being ill.

When I called them after to give them this feedback (I'd had a salad for lunch which my companion also had so we knew that was fine) they basically didn't even offer to refund my main course and said ' you can't prove it was us'.

Awful. I was so disappointed. Never, ever again!

1  Thank Sophie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2008

On Ooctober 15th, 2008 we decided to celebrate our friends birthday at the Coffee Shop. We had a great time and decent food at the main dining restaurant on the first floor. However, once we went downstairs to their lounge bar everything changed. We were 5 friends enjoying cocktails celebrating a friends birthday. Our cocktail waitress was very friendly and gave us good service. We were there 2 hours and for the most part had a good time. There were a couple of party promoters handing out flyers for upcoming parties. They were just handing them out and placing them on the tables. Curious as to what the flyers read we began to read them, when the manager of the lounge abruptly came to our table and grabbed them from my friends hand. We said to him what is wrong we want to read these flyers. He was annoyed and sarcastically said "ok" and walked away. Immediately after, 2 huge bouncers come to our table, physically and by aggressive force, escorted us out. There were 3 woman in our party and these guys had no problem becoming quite physical with them. It was horrifying and humiliating. While all this is happening the manager is in the background laughing and vulgarly telling us to get out. We called the police and filed a complaint. The manager became quite humble when the cops arrived. But then after the officers left he started mocking and antagonizing us again saying "bye bye now".

How can this establishment allow such management. It was barbaric. We were patrons just having a fun evening. This manager turned our evening into a humiliating nightmare.

Stay away from this place! New York is filled with lounges that ensure a good time and good customer service.

Thank goriccardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2017 via mobile
Google Translation

Thank Kristin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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