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“Great Boutique Hotel” 5 of 5 stars
Review of Marriott Vacation Club Pulse, New York City

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Marriott Vacation Club Pulse, New York City
Ranked #101 of 479 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Boutique Hotel”
5 of 5 stars Reviewed July 21, 2014

There isn't much to this hotel as it is small, but the rooms are great and clean and the service is FANTASTIC. I would highly recommend this hotel to anyone looking for a great place to stay in midtown. Also an amazing rooftop bar with an excellent view of the Empire State Building.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank Eyeris4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

A thousand thanks for declaring The Strand’s accommodations and service fantastic, and for recommending us to others. That’s the reaction we try to produce every hour of every day, and your kind review indicates that we succeeded. Glad you enjoyed our rooftop bar as well. We look forward to welcoming you again.

Kind regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (497)
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English first
Poughkeepsie, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Great location--in midtown but street is quiet and easy. Excellent service and comfortable rooms. Just small enough to allow for guests to feel special and personally welcomed. The Roof is great and the staff are wonderful.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank Isabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

We treasure your comments, and thank you so much for taking the time to write. We are always pleased when guests appreciate our quiet location in the heart of Midtown, with spectacular views of the Empire State Building – and that’s just the beginning.

Have a wonderful summer.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paramus, NJ
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 20, 2014

I'm a huge fan of The Strand...was debating where to stay in NYC for a quick weekend visit and I'm so happy that I chose this hotel. We were greeted warmly by John in reception...we were also surprised to be upgraded to a corner room on the top (20th) floor with a balcony and view of the Empire State bldg...how's that for awesome hospitality? The staff was super nice...always smiling and saying hello to guests. Rooms were very clean, spacious and modern. The hallways were quiet and there was very good soundproofing...we didn't hear a peep during our stay. The king-size bed was comfortable, sheets were soft and new. Bathroom was new and modern, great shower pressure. The location is great...we walked to great restaurants. There are many tourists but it wasn't right in the craziness of Times Square. However, if you are a walker, it's easy to get everywhere. There was even a bike rental location on the corner where we rented bikes for the day. They held our luggage for us on the last day so we could explore the sights. The rooftop bar clinched it for me...we headed up there daily for a drink and to relax, while taking in the NYC view. This Jersey girl is happy because this is my new go-to hotel when staying in NYC from here on in...thanks Strand staff!

Room Tip: Corner room on 20th floor...
See more room tips
Green Features: Didn't mind reusing towels or sheets....we liked that the hotel promoted recycling.
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
2 Thank Gitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

I can’t thank you enough for taking the time to write about the many things you enjoyed -- our central location, outstanding accommodations, and great service. Your comments mean a lot to us, and future guests will certainly benefit from your tips, like the nearby bike rental and subway options.

Hope to have you back soon.

Warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 19, 2014

Great location in the Garment District. Many attractions are within walking distance. The staff were nice, rooms were clean and comfortable. We asked for a room with a view, but got a room with a brick wall view. We were disappointed, but the room ended up to be very quiet. The Bistro was good and nicely decorated, service was slow. The selling point for The Strand is the rooftop lounge. It's a real gem!

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank TravelMom816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

Thanks for confirming that our rooftop lounge, with those spectacular views and friendly vibe, is a New York gem. You were most kind to take time to write a review, and we hope to welcome you again soon.

warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Mills, MD
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 19, 2014

My daughter and I went to NYC by train for a concert at Madison Square Garden. The Strand Hotel was the perfect location for our visit. We arrived at Penn Station and it was only a 10 minute walk to the hotel. On the way we loved getting into the NYC vibe. You can feel the energy in the air! The Strand is convenient to The Garden, Penn Station, the Empire State Building, Times Square, and shopping. We were there for one night only but what a night it was! At check-in I asked John if our room had a nice view. He said it had a view but the room category I had booked only went to the 6th floor. He said he had an Empire Room on the 17th floor available and offered to show us both rooms for comparison. So, off we went on a quick tour. The decision was easy - a view of the buildings across the street or perfect view of the Empire State Building. John gave us a very nice rate on the Empire Room - a very nice rate!!! Thank you John! Check in was a breeze. The room was comfortable, lovely decor, very clean, and well appointed. We had a nice dinner at The Lounge - metro chic décor, comfortable seating, nice bar, beautiful aquarium, and super nice staff. After the concert, we returned to have a drink at the Rooftop Bar. The weather was perfect and the rooftop was open to a beautiful night sky and unforgettable view of the Empire State Building. I felt like I could reach out and touch it! The drinks were good and the music suited the ambience of the bar. This is where I started to get that "New York State of Mind" feeling. I love this chic, boutique hotel. The staff was exceptional, very helpful, and there to make each guest feel special...which we did. I'd put The Strand at the top of my list of places to stay in Manhattan. Now I'm looking for reason to return and it shouldn't be too hard to do. I ♥ The Strand.

Room Tip: The higher the floor the better the view and quieter the room. I personally loved the 17th floor wi...
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Green Features: Green Leaders Silver Label. Very environmentally-friendly hotel.
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank TravelLoverx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

Thank you for writing such a fabulous review. It means the world to us. The Strand Restaurant is quickly becoming a favorite with guests and locals alike, and I thank you for mentioning its charm and tasty cuisine. We want to always be on the top of your list, and look forward to seeing you every time you visit Manhattan.

sincerely,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 19, 2014

The perfect base for a few days' sightseeing, everything within walking distance (for a good walker) and a wonderful view of the Empire State Building from our 16th floor south facing room. Our room had two double beds so the family could pile in comfortably. Free wi-fi was great, although coverage was a bit patchy and signal up and down like a yo-yo. Staff were courteous and not overbearing - welcome bottle of wine was a lovely touch. Things I would address - shower weak, and bathroom dark with no close up mirror for make-up. Otherwise a wonderful stay and I would visit again,

Room Tip: Higher floors facing the Empire State Building are worth it
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank MH64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

Thank you for taking the time to write after coming all the way across the pond to visit New York. It’s great to know that the Empire State Building views were everything you’d hoped for, and that our service was just right. I appreciate your comment about a make-up mirror in the bathroom -- convenient for shaving, too.

Have a lovely summer, and please do visit us again

Sincerely,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Having stayed at The Strand twice before, once on business and once on leisure, it had been over a year since my last visit. But when I walked in the door it felt like I was coming home. Starting with the greeting by the doorman and continuing on to the front desk they have one of the most welcoming guest services staff I have ever experienced, especially in a city center hotel.

Even the housekeeping team was friendly and always greeted me whenever I passed them in the public areas.

Location also excellent - walking distance to most major attractions and close to all public transportation options. I highly recommend this hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank Douglas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, August 1, 2014
Dear Guest,

Making you feel at home is our main goal, and you can count on that every time you visit. Thank you from the bottom of my heart for your generous comments about our friendly staff and excellent location.

Have a very pleasant summer

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Vacation Club Pulse, New York City

Property: Marriott Vacation Club Pulse, New York City
Address: 33 West 37th Street, New York City, NY 10018-6201 (Formerly The Strand Hotel)
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #101 of 479 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 176
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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