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“Very convenient to Madison Sq Garden” 4 of 5 bubbles
Review of Marriott Vacation Club Pulse, New York City

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Marriott Vacation Club Pulse, New York City
Ranked #149 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Lexington, Massachusetts
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Very convenient to Madison Sq Garden”
4 of 5 bubbles Reviewed May 10, 2014 via mobile

Just a few blocks walk to a show or game or Bryant Park. Hotel was very clean and comfortable. Rooms typical small NYC size with very tiny closet. Ninth floor was quiet. Bartender in lobby lounge friendly, made a good drink and made sure we knew about happy hour, roof bar hours, etc. front desk staff helpful. Pleasant experience. Would stay again.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank travelgirl41643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

We appreciate the time you have taken to share your recent visit and for highlighting our excellent location. We agree that our short walking distance to the world’s most famous arena can’t be beat. Our close proximity to the iconic Empire State Building, Bryant Park and the best shopping that NYC has to offer (Macy’s & Lord Taylor) are also a big plus when considering the Strand.

Glad you had the time to enjoy happy hour in the Bistro, our bartenders will be so happy with your generous comments.Look forward to having you return soon!

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,264 reviews from our community

Traveler rating
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    163
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    29
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (523)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
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English first
Lee, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed May 9, 2014

The staff were super friendly and professional. When I checked out, the man at the desk
knew my name as I approached the desk. After checking me out he ran outside to hail me a cab in the rain. The roof top bar was fun with a spectacular view of the Empire State building.
I would definitely stay here again.

Room Tip: Rooms in front have a great view of the Empire State building.
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

Thank you for recognizing the small details that contributed to your memorable visit. Glad you enjoyed the breathtaking view from our roof top lounge and look forward to welcoming you again soon!

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed May 8, 2014

Breakfast took 30 min to get, 2 days in a row.. Other than that, the place is great! Service is great, location, perfect room with twin beds was tidy and clean every day, all staff were smiling and helpfull! 1 block from 5th ave and 5 min from Macys.

Room Tip: ask for a view, we had the view against the back- no good
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

Thank you for your overall positive review! We are very pleased that our location, comfort and genuine service exceeded your expectations, but disappointed for the delay you encountered with our breakfast service.

Your comments are very important to us, and assure you that we will be reviewing ways to improve this part of our service. Please feel free to contact me or any member of the team for the best available rates.

Kind regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
120 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed May 6, 2014

The rooms were clean, the staff was very friendly and the location was perfect! There was no noise at night and the rooftop bar was great! This was our third time in NY and the best hotel so far! I would definitely stay here again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank catasplund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

Thank you for your wonderful comments. We are so pleased that you enjoyed your recent visit and happy we made your decision easier when considering a return to our great city.
Hope to have the opportunity of personally welcoming you back soon!

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 6, 2014 via mobile

The hotel is excelent, very close to 5th avenue, in fact some steps away, very close to times square and municipal library. There is a wonderful bar on roof, with a very very beautiful view to Empire State Building. The staff was very helpful and polite, I hope to stay there always when go to NYC.

Stayed October 2013, traveled on business
Helpful?
1 Thank flsluque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

Thank you for your “Wonderful” 5 star review! We appreciate you taking the time to share your experience with us and to the many sophisticated travelers who may now consider the Strand when in NYC.

Hope to have you back with us soon.

Warm regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, Sussex
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 6, 2014 via mobile

I stayed at this hotel with my husband for our honeymoon...gorgeous hotel in a fabulous location! Staff friendly and helpful, rooms clean, modern and have THE most comfiest beds! Exactly what you need after a day in NYC! Breakfast are excellent and food at night was also very good. Overall a fantastic hotel and we wish we could have stayed longer!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mushkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

It is wonderful knowing that we were able to exceed your expectations for your important honeymoon visit. On behalf the Strand team, we again congratulate you on your wedding! We hope you will be back again for a longer stay.

Wishing you both all the very best!

Sincerely,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed May 6, 2014

Let's do plus-minus review about The Strand Hotel New York.

+ staff. fast, attentive, friendly
+ btw 5th and 6th avenue
+ new, cosy, silent
+ privacy and cleen my room buttons
+ huge window
+ free wi-fi

- 2 elevators
- small room and small bathroom
- only shower cabin
- no sleepers in the room
- plastic hangers
- no mirror for shaving
- loud air-conditioner

I stayed in Bryant Park Hotel before and expected from The Strand the same level. Sorry but plastic hangers are not from 4 stars hotel. As well as 2 elevators in Hotel are not good if you have rooftop and I should wait more then 3-4 minutes to rise.

This is it from my side. Thank you and Take Care.
.

  • Stayed April 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, May 16, 2014
Dear Guest,

Thank you for your thorough review. Your feedback is very important to us, and will always try to use the information to improve our property. We appreciate listing the positives of your stay and certainly committed to addressing any improvements that apply to some of the observations you have made.

Sincerely,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Vacation Club Pulse, New York City

Property: Marriott Vacation Club Pulse, New York City
Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #149 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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