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All reviews rooms are small murray's bagels great location rooftop deck new york the high line the penthouse the empire state building queen bed hotel room up to date front desk staff subway stop street noise fitness center around the corner few blocks
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Reviewed October 23, 2012

I often stay in NY for business and this hotel really is a Gem. Very friendly, clean and I have to say , it's the staff that makes it. Also Next door to a yummy whole foods market, coffee, a Gap store for when you forget your jeans, and walking distance to lots of other great Chelsea rest

Date of stay: October 2012
Thank 69JM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this reviewResponded October 27, 2012

Good Day 69JM2, thank you sharing your short and sweet review with us. We are so honored that we were able to exceed your expectations and greatly appreciate the opportunity to do so. We are glad that you have found our location to your liking and I agree with you there are a lot of things to do and see in Chelsea. We hope that you will visit with us soon again so we can make another memorable experience.

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

We stayed at the GEM Hotel in Chelsea this past weekend and loved the hotel and location.

The staff was amazing and friendly, location was wonderful in the heart of the beautiful Chelsea neighborhood.

The only negative was that the room was very small and the mattress was very soft or older.We didnt come into NYC to spend much time in the room so it wasn't much of an issue.

The overall hotel is beautiful with a very nice roof deck. I would gladly return as we enjoyed the GEM and location very much !

Room tip: Great hotel, staff and location in NYC Chelsea neighborhood !
Date of stay: October 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Dan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this reviewResponded October 27, 2012

Greetings Dan L, it is our pleasure to know that the past weekend at The GEM Hotel left wonderful memories and your overall experience was close to perfect throughout your stay. We are also glad that you have taken the time to share your review us. As so many of our dear guests are thrilled by our location, we are all excited that you have felt the same way. The amazing rooftop is a must see at our hotel and we are happy that you had the opportunity to enjoy the spectacular views. Our staff members are so motivated by your kind comments about their hospitality and we forward for many more of your visits with us.

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2012

I had to pay top dollar because of the season so I was horrified to walk into a closet size room with only a small pathway around the queen size bed. But after a few days I got used to it and actually loved the entire experience at the Gem hotel. Free bottled 'designer' water every day and extra by request which is a must in NY with all the walking. Free in room wifi. The bathroom was super modern with all new fixtures, great shower and nice towels. The rooftop deck was nice allowing you to get out of the tiny room and enjoy some fresh air with many tables to sit and eat take out food from any of the great nearby restaurants, ( Murray's Bagels across the street) Easy walking distance to the High Line, Chelsea Piers, Chelsea Market, Bleeker Street, SoHo shopping, West Village, Union Square and Penn Station. Corner subway allows quick access to the Theater district or Brooklyn or anywhere you wish to go. Taxis are unlimited on 8th Ave right out the door. No problem to grab one in a pinch. The staff were all friendly and helpful. Room was clean, comfortable and quiet. I grew very fond of this Gem of a hotel oasis from the noise of the city!

Date of stay: October 2012
  • Trip type: Traveled with friends
    • Value
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2  Thank nightsky3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this reviewResponded October 24, 2012

Good Day Nightsky3, thank you for taking the time to write such a great review and we are all delighted to know that you had a memorable time staying with us. We are excited that you have enjoyed our hotel services, luxury bathroom amenities, and our amazing rooftop terrace for some fresh air. Chelsea is a wonderful location and we are glad that you had an opportunity to explore the area. The bagels at Murray’s are too delicious and one of our favorite nearby restaurants. We are honored by your kind compliments about the friendliness of our staff and the cleanliness of our rooms. We can’t wait to see you again in our GEM of a hotel oasis!


Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012 via mobile

We booked the GEM two days out after our previous accommodation cancelled on us (WARNING - Appartment bookings through Flip Key not recommended)

This hotel was in a great location with multiple subway stops in proximity, lots of food options and a Wholefoods market only a few blocks away.

After reading other reviews we were nervous about the size of the room, but we found it to be fine. It's New York so you really only sleep in the room anyway! We had room for our 3 suitcase and an influx of shopping!!

The free wi-fi was a great bonus allowing us to Skype with family at home easily.

Our room was a little noisy at times but we were so exhausted each night we didn't notice!!

Rooms were clean, staff were exceptionally helpful and overall we enjoyed our stay!

Ideal hotel if this is in your desired price!

Date of stay: October 2012
    • Value
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Thank Becstars82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this reviewResponded October 24, 2012

Greetings Becstars82, I would like to express our gratitude for the time you have taken to share this review and the comments you’ve provided in it. At The GEM Hotel Chelsea we strive to distinguish our services by giving importance to details of our guests’ needs and are excited that we were able to make a memorable experience for you. We are glad to know you have enjoyed our wonderful location and the complimentary wifi. Your wind words about our staff are greatly valued and we are looking forward to having you stay with us again.


Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012

I chose this Hotel for my first visit to NYC. We were walking distance from Broadway, Madison Square Garden, Times Sq, Empire State Building and other major attractions. It is also very easy from JFK to the hotel with subway, as it drops you a couple of blocks from the hotel without changing line.
The hotel is nice, clean, very well furnished and the staff is friendly, we had a pre-paid fare room, be sure to bring your credit card statement as we had to show that the full amount was already charged.
The room is very small, but well furnished and very clean. As I understood small rooms are a standard in Manhattan. The terrace on the top roof is so nice and it's very good for a short relax after a walking-day spent on NY streets! There is also a gym we didn't use. No breakfast possible in the hotel, but you have plenty of places in the area.
I would recommend it for the location and in general.

Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
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    • Service
Thank dandanx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this reviewResponded October 20, 2012

Hello dandanx, thank you for sharing your review about your stay. We are honored that you selected to stay with us as your hotel of choice for your first visit to New York. Indeed, Chelsea is close to many attractions and being a block away from the subway is a great benefit. We are excited and motivated that you have found our hotel clean, comfortable and the service of our staff members to your expectations. The rooftop terrace is nice with spectacular views of the city and to relax. We would like for you to stay with us again and always look forward to your visit.


Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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