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“A satisfactory all rounder”

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Hampton Inn Manhattan-35th St/Empire State Bldg
Ranked #166 of 467 Hotels in New York City
Certificate of Excellence
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A satisfactory all rounder”
Reviewed September 9, 2013

1) location is good, i recommend anywhere in Midtown although in Times Square itself would probably give that extra special feeling
2) friendly and helpful staff throughout, couldn't ask for any more in this respect
3) facilites are quite basic, there is no bar and the room is quite small
4) breakfast is included and is mostly enjoyable, but could do with a bit more variety of hot dishes (inc vegetarian options)
5) wifi is included and is an adequate speed for regular holiday use
6) i booked quite last minute and, although price is competitive for for the area, i think you may be able to do find somewhere a bit nicer if you are not too bothered about wifi or breakfast

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nipun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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North Babylon, United States
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 9, 2013

We stay at Hampton Inn's all the time and this one we had a cable/TV problem that was fixed within an hour. We informed the front desk of this problem after an early check in so they could fix this while we were out. After a long day in NYC walking and doing many activities we really didn't enjoy having this problem on our return. The technician finally fixed the issue in about an hour. The hotel was clean and we had a comfortable stay but only with the TV/cable problem was our issue.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Diane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony D, Manager at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this review, September 14, 2013
Dear Diane,

Thank your for review. It was a pleasure having you stayed with us. We normally give early check-in depending on availability. We're sorry to hear about the TV/cable issue. We informed our cable provider about the issue so that this won't happen again. We're glad to hear that you enjoyed your stay inspite of that.

We're hoping you consider staying with us again in the future.

Best Regards,
Jane Atendido
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv District, Israel
Level 6 Contributor
515 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed September 9, 2013 via mobile

I understand that location is a major reason for hotel prices in NY, but this is a little exaggerated. The rooms are small and basically equipped, tiny cupboard , tiny bathroom. The air condition is awfully noisy . Breakfast is very dull and served on paper plates.....
Bottom line, the hotel is not bad, it's clean and comfortable but over priced

Stayed September 2013, traveled on business
Helpful?
Thank Amnon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony D, Manager at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this review, September 10, 2013
Dear Guest,

It was a pleasure having you stayed with us. The guest really love that our hotel is centrally located and close to everything. The hotel keeps it's rates competitive with other hotels. Thank you for your review. We absolutely welcome your comments for us to improve our service.

We hope you consider staying with us again in the future.

Best Regards,
Jane Atendido
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yardley, Pennsylvania
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 6, 2013

When we checked in the receptionist couldn't have been nicer. He told us we had been assigned one of the larger rooms in the hotel. We open the door to find a tiny room with a window that looked out onto the air conditioning units. I stay in New York at least 4-5 times a year. By New York standards this room was about average, but it definitely was not "large" by any stretch of the imagination. It was a very basic room, the location was good, and we were not planning on spending any length of time there so it was fine, but I would not rush to stay there again.

Stayed May 2013, traveled as a couple
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony D, Manager at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this review, September 9, 2013
Dear Jennifer,

It was a pleasure having you stayed with us. Thank you for your review. The standard rooms in NYC are really pretty small unless you're booking a suite. We hope you still enjoyed you're stay though at our hotel.

We hope you would still consider staying with us again in the future. Please feel free to contact me directly if there's anything I can assist you with.

Best Regards,
Jane Atendido
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2013

This is the second time we have stayed at this hotel - 11 nights each time. The location is very convenient near Herald Square, with subway station right on the corner. The room was clean, plenty of space, comfortable bed. Free breakfast buffet including hot foods, which is convenient. However, the food is average, and there often is a lengthy wait for it to be restocked, even with basic items like silverware. Concierge was not particularly knowledgeable, but front desk staff was friendly and helpful.

Room Tip: Near the Empire State Building, but you will not have a view unless you pay extra for it.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbsbabygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, Berkshire
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 4, 2013

Brilliant central location. My daughter and I had a room with two double beds which was surprisingly large for NYC. One bed had a rather lumpy duvet. Bathroom clean and adequate, although towels bit small and old, minimal amenities just soap, shampoo and moisturiser (but there was a sign stating we could ask for anything we may have forgotten). Didn't have the free breakfast as we preferred to go to a deli for a pot of fresh fruit but the free 24 hr tea/coffee/hot chocolate useful. Only complaint would be the loud air conditioning unit.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank She-Devil2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines Ontario
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 4, 2013

Great location. Free breakfast (in NY? yay!).Good coffee. Free water, coffee and hot chocolate all day.
We travelled 2 women, with shopping as our first goal, sightseeing as our second.
This hotel is within sight of Macy's and a block from 5th Ave. Store down the street with food bar, beer, ice cream. They sell a wine product as well, but not good wine (:(
The rooms were spacious enough - beds comfy. The bathroom was very spacious, large shower with a seat, if you needed one. There was a hair dryer, closet, iron and ironing board, flat-screen tv on the wall. We didn't have a frig, but there were ice buckets and ice machines on many floors.
There was an excercise room, with machines, but didn't use it at all.
Taxi back to Laguardia $40 with tip.
Overall, we both agreed we would return in a heartbeat. Good value, clean and safe.

Room Tip: our room was at the front, on 35th, and we had no trouble with noise.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spuds123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan-35th St/Empire State Bldg

Property: Hampton Inn Manhattan-35th St/Empire State Bldg
Address: 59 W. 35th Street, New York City, NY 10001-2202
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#105 Family Hotel in New York City
#136 Romantic Hotel in New York City
#188 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan-35th St/Empire State Bldg 3*
Number of rooms: 160
Official Description (provided by the hotel):
Our prime hotel location puts you in walking distance to the Empire State Building, Times Square, Broadway, Madison Square Garden, Herald Square, Penn Station, and many other top NYC attractions. Enjoy amenities including free hot breakfast daily during your stay, free WiFi access throughout the hotel including guest rooms, and free access to our fitness center and business center. Our guest rooms offer coffeemakers, flat-screen televisions with premium movie channels, and a work desk. We are a pet friendly hotel (non-refundable deposit required; please review our policies for more details). ... more   less 
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Also Known As:
Hampton Inn 35th St. Empire State Building Hotel New York City
Hampton Inn New York City
New York City Hampton Inn

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