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“Great location and hospitality”

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Kimpton Ink48 Hotel
Ranked #70 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location and hospitality”
Reviewed July 17, 2014

My stay could not have been better. The location of the hotel and the staff were terrific. I would recommend the hotel to friends, family and co-workers. You can easily get around the city from the location.

Room Tip: Great views of the New York City skyline or the Hudson depending on which side of the hotel your roo...
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  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey Sean B,

Thanks so much for the great review! We appreciate you taking the time to share your great experience.

Hope to see you here again sometime soon...

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,142 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (955)
Date | Rating
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  • English first
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English first
North Salt Lake, Utah
Level 6 Contributor
147 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 16, 2014

The rooms were wonderful, clean and very modern. I loved the shower and its configuration and the room had a wonderful view of NY. I would come back here anytime and being only a few blocks away from Hells Kitchen it is a great choice for people who love to be close to great food. The bar on the top of the hotel offered fantastic views and very romantic for any couple looking for that something special. The front desk staff were on top off all of our needs and there is also a restaurant for breakfast but for lunch and dinner you are to close to many great places.

Room Tip: Ask for a room with a view.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank peterballantine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey peterballantine,

Thanks so much for the kind words! Sounds like you really got to enjoy so much of what our hotel has to offer, and we appreciate you taking the time to share your experience.

Hope to see you back at Ink48 again sometime soon!!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
1 review
Reviewed July 15, 2014

Everything about this hotel was great, from the moment we checked in everybody was super nice and helpful and went out of their way to get whatever you need. The view from our room was the best part! I would definitely stay again, and again!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Espinalj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey Espinalj,

Thanks so much for the kind words! We appreciate you taking the time to write about your experience. What makes me most happy though is hearing about our awesome staff. We take pride in creating a great work environment, and I strongly believe that is reflected in the amazing service they provide to our guests.

Thank you again, and hope to see you here again sometime soon!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotia, New York
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 15, 2014 via mobile

I already have a review for the Ink on file from March 2013, but feel I need to update. I love this place. I've stayed here now at least 6 times on business over the past three years and I love it more each time. The service is fantastic, which is the case at every Kimpton I've ever stayed, but even here they take it to the next level. When I pull up to the valet to check in, they recognize me. It's always "Welcome back", and I'm only here a few times a year.

I love the location, Hell's Kitchen has some of the best restaurants in the city, and it's walking distance to the theater district and Times Square.

The rooms are large and bright with great views. And don't miss Press Lounge on the roof. Best rooftop bar in New York.

Stayed July 2014
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey David O,

Thank you so much for taking the time to write ANOTHER awesome review of our hotel. We really appreciate it, and I'm thrilled that you've had such positive experienecs with us.

Hope to see you here again sometime soon!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 6 Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 15, 2014

I was visiting NYC for a conference at the Javits convention center, and I was so glad to stay in a really nice hotel that was also walking distance. It made it a wonderful experience where I could walk back to the hotel mid-day if needed. The rooms were very nice and much more spacious than I expected for being in the city. I would definitely recommend the hotel to others.

  • Stayed July 2014, traveled on business
    • Value
    • Service
Helpful?
Thank cameleon12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey Cameleon12,

Thanks so much for the kind words! I'm happy to hear that it was such a convenient location for you. Also glad you were impressed with the size of our rooms. For NYC, it really is pretty unique. Hope you come back soon!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 14, 2014

I arrived around 7:30 or 8pm and called the day before to see if there was two dd beds and they said they didn't have any but I can add a rollaway. When I arrived they said I couldn't put a rollaway it was too small and I had four people and he said there was nothing else. I didn't mind it was only one night. The bellman Josh I think his name was came up and saw how small the room was and said this is too small for you guys and immediately called down and said is there a bigger room we can get for us. Next thing you know he got us another room with a couch and moved our luggage again for us with no complaints. He was so friendly. He told us about the room and other things. I work at a hotel and that is what customer service is about. The bellman in the morning and bartender was great too. The only thing to complain about was the front desk staff in the morning was not too friendly. I had to walk up to them because they don't even say can I help you or are you being helped. I asked them about luggage storage he says when the bellman gets here he'll do it and had to wait a while. He wasn't very nice about it he could of said it in a different way or just taken my luggage. If the bellman were busy at my hotel I would take the guest luggage so they wouldn't have to wait. I am coming back on Labor Day weekend to this hotel because of Josh. Hopefully the front desk staff is a little nicer when I stay and I hope I see Josh again. Oh one more thing the roof top bar is amazing!!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TanehaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey Taneha F,

Thanks so much for the kind words about the hotel and our all-star bellman Josh. The service he provides our guests is truly second-to-none and we're lucky to have him on board. Apologies about the room situation not being ideal upon check-in. Regardless though, if something isn't right, we pride ourselves on making it right for the guest, and it seems like we were able to remedy the situation in regards to your room pretty quickly.

Thank you again for you candid feedback. We rely heavily on it in order to improve as a team, so we appreciate you taking the time.

Hope to see you here again sometime soon!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 13, 2014

Cheers to the Ink 48 Team! Like many people my business travel is compressed. West Coast to East Coast day one. 1st plane leaves two hours late messing up the rest of the trip. I was welcomed positively, it was my 1st stay, was told what I needed to know and I was off to my very comfortable room in no time. Worked the next day at the Javits center and dinner with customer. Up at 4 AM the next day again the team behind the desk was extra ordinary. One checked my bill while the other finds me a taxi.

Next Time I spend the weekend!

Room Tip: I liked the city view from the 10th floor!
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Kimpton Ink48 Hotel, responded to this review, July 20, 2014
Hey Gerald S.,

Thanks so much for the kind words! It seems like what impressed you most about your stay was our awesome staff, and that makes me real happy to hear. We pride ourselves on having a great team and providing a great working environment and that is reflected in the service they provide to our guests.

Hope to see you here again sometime soon, and hopefully you can spend a little more time with us!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Ink48 Hotel

Property: Kimpton Ink48 Hotel
Address: 653 11th Avenue at 48th, New York City, NY 10036-2004
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #70 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Ink48 Hotel 4.5*
Number of rooms: 222
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