If I was staying on my own my rating would likely be higher, but I was traveling with my 6 year old son meeting up with my wife who had been at this property 4 nights prior. Room is nicely appointed, typical for a Kimpton property its a bit "boutique' like. My Son and I arrived on a Thursday Evening, room service menu is a bit over the top, I ask for butter noodles for my son, seemed like moving Mt. Rushmore, in the end they did the butter noodles, but way (Way!) too much butter and over the top salt. On the other hand my steak and side of vegetables was descent enough given it was room service. Lobby bar (and morning breakfast area) is not part of the ownership of the Hotel. Every Server makes this clear over and over. While waiting for my wife to get out of meetings, we hang out in the lobby lounge, I'm a Bourbon aficionado, I end up getting 3 half pours gratis because there was no more to be had. (Knob Creek, Basil Hayden, Booker's, etc). But they have 30+ Gin Labels to choose from. (I met the Bar Manager the following day, nice enough British Guy but has no clue on his clientele) .
On another note, no fault of the Hotel Staff, almost every time I walked in or out with my son, I open the (very cool 14' glass doors) let him start getting through, and someone would simply run over him with their roller bag. It got to the point I'd open the door, hold him back, and act like a Doorman to everyone else. Again not the fault of the Hotel.
We were on the 12th Floor, street noise was typical for a NYC Hotel, pillows were a bit weird (half were super soft other half too firm). We kept the thermostat at 70-but each of us was waking up cold during, the night, then being too hot an hour later. My guess there was a 4-5 degree swing in room temp up and down.
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