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Doubletree By Hilton - Times Square South
Ranked #332 of 467 Hotels in New York City
New York, United States
1 review
“Good Visit”
Reviewed March 4, 2014

This hotel is in a an excellent local and is in walking distance to times square and other tourist attractions. The staff was excellent...very friendly. The rooms are small but it IS New York....that is to be expected.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review, March 6, 2014
Dear Craig S,

We are very thankful of your excellent comments on your stay with us. Please come visit us again on your next trip to NYC to enjoy warm Doubletree cookies and greetings from our friendly staff!

Best Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,788 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
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English first
Rockville, MD
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 2, 2014

I stayed here recently for one night for a business meeting. Great location, and I like that it is not in the middle of the Times Square craziness. Parking lot is directly across the street - with typical NYC prices ($45-$55) per day. Rooms are very small - fine for one person, but if I was traveling with someone else I would opt to look for another hotel with typical room sizes. Nice, clean rooms with a nice bathroom. Breakfast buffet in the morning leaves something to be desired...

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rslev17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review, March 3, 2014
Hello,

Thank you for taking your valuable time to write a great feedback on your stay with us. We do appreciate your understanding regarding our room sizes and parking prices and are delightful that your stay was enjoyable. Please visit us again on your next trip to NYC!

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2014

This hotel was perfectly located, close to subway to travel any were in New York and walking distance to Times Square. Stayed on the 14th floor front of the hotel which was amazingly not noisy at all. Room was clean Bathroom was updated and also very clean. Was here for work but would come back for a weekend.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CanadaMomto5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Public Relations Manager at Doubletree By Hilton - Times Square South, responded to this review, March 1, 2014
Dear CanadaMomto5,

Thank you so much for this review! I am glad yo enjoyed your room. We ae definitely in a good place as we are walking distance to the subway system and Times Square. We look forward to your future visit!

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OAKDALE, United States
1 review
Reviewed February 27, 2014

Quaint, clean, and the most helpful staff. This is my 3rd stay and I keep going back. I highly recommend. Cute bar downstairs too. The rooms were clean and comfortable. Comfortable beds. Everyone is so friendly.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lorriane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review, February 28, 2014
Dear Lorriane R,

We are excited with your comments and hope to see you again soon!! Thank you again for being out frequent guest!

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield, New Jersey
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 26, 2014

I enjoyed the hotel and I really loved the location. Short walking distance to Jacob Javits center and there are a lot of great restaurants in walking distance of the hotel so you don’t have to go far if you don’t want. The rooms are small but have everything you need including a nice size bathroom. I didn’t get to go to the restaurant located in the hotel but the bar area is very nice and laid back.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itswhitneyduh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this review, February 27, 2014
Hello,

Thank you very much for your great feedback! We are indeed glad that our location being close to Jacob Javits Center made your stay convenient. Please visit us again when you attend trade shows in New York City!

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 25, 2014

Doubletree Times Square South is on W36 between 8th and 9th, 2.5 block to the convention center, 9 minutes walk in snow on partly icy sidewalks, pretty easy and fast, no need to taxi or shuttle bus as we always did in other hotels. Just few minutes walk to many restaurants on 9th(mostly Thai), or as we did, walk up(north) 8 blocks to busier part of Hell's Kitchen, easy fast walk on short blocks. Toy Fair convention shuttle bus stops at 8th and W36, half a block away, easy.

Lobby is small, rooms are smallest I have seen in the U.S., but amazingly, it works and felt comfortable. Upon arrival, there was no place for 2 suitcases, but once we got stuff out of the suitcases, there is a place for everything, and we felt relaxed and comfy and warm. For the first 5 days in cold winter, we did not even turn on the heater, no need.

Room condition is far below Hilton level but better than Best Western, not fancy but good. There is limited service, 2 people behind very small counter, but they are always nice, not fancy, not very nice, but nice enough. Bell boy is friendly, always smiled and said hello.

Coat hanger at entry kept on falling off, sink faucet was weird and hard to use, minor issues. TV fell off the wall in the middle of night in our manager's room, they gave them one day of free breakfast, that sort of worked out fine.

Can't beat the location to Javits center, solves a big daily headache, we will be back next year. We stayed in many fancier NYC hotels, I like this one more.

Room Tip: All rooms are small. 2 beds room is larger but smaller bathroom, one bed is not king size but room s...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacJourney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review, February 26, 2014
Dear macbcmini,

Thank you so much for the review. I am so sorry about the inconveniences you experienced while staying with us. Please know that this is not the norm and that we hope this does not deter you from staying with us in the future. We do look forward to our second chance!

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arbroath, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2014

Just back from 5 nights at this hotel and I must say this room maybe small but great view (room 2508) this is only 10 mins walk to Times Square they do not call it a times square hotel but south of times square, TAKE A TAXI if you don`t want to walk, do not have a bad thing to say about it, well maybe all staff saying all of the time "you have a great day now" don`t know what "schimmelart" is talking about noise we had 5 nights without any noise and would highly recommend this hotel. the staff are first class always smiling.

Room Tip: room 2508 although smallish has a bay window and view of Empire State building and Hudson river, Que...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radar2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Guest Relations Manager at Doubletree By Hilton - Times Square South, responded to this review, February 26, 2014
Dear radar2611,

Thanks so much for the kind words about our staff! We pride ourselves in great service! Hopefully we will see you again soon!

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree By Hilton - Times Square South

Property: Doubletree By Hilton - Times Square South
Address: 341 West 36th Street, New York City, NY 10018-6401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#196 Family Hotel in New York City
#205 Luxury Hotel in New York City
#223 Business Hotel in New York City
#227 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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