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Doubletree By Hilton - Times Square South
Ranked #365 of 471 Hotels in New York City
Reviewed August 5, 2013

Our room was snug but adequate. Convenient location to attractions like the Hi-Line and Broadway theater district. Comfortable beds and whisper-quiet A.C.. Convenient and roomy step-in shower. Drawbacks include tight lobby area and occasional long waits for elevators. Highlight of our stay was that the service staff, from bellmen to reception desk to housekeeping, went out of their way to be friendly and helpful. We enjoyed a pleasant weekend stay and received good value for the price that we paid.

Room Tip: Higher floors get away from street noise.
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  • Stayed: August 2013, traveled with family
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Thank stephenrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 8, 2013

Dear stephenrobin,

Thank you for taking the time to write a 4 star review of our hotel! We are delighted to hear your positive feedback and kind words about our hotel and staff. We always love to exceed our guests expectations! I'd like to apologize for the elevators as we are working to upgrade the speed and efficiency for our guests. We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

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1,629 - 1,635 of 2,046 reviews

Reviewed August 2, 2013

We stayed for 4 nights late July 2013 in a double room. Front desk staff were professional and pleasant. Room was a good size and very clean. The beds were extremely comfortable and rooms very quiet (no road/traffic) noise and very quiet AC. Good large bathroom with large shower. Location for the price was great! I recommend getting a breakfast/Internet package included if you can, good deal. Breakfast was very good each morning and the servers were friendly and responsive. Be sure to tip them! Loved the location, as others have said. close to Empire State building, Times Square, etc. A little patience is needed with the elevators but it was a very minor thing. We will definitely recommend this hotel to others and would stay there again as our first choice without hesitation. Great job Hilton!

  • Stayed: July 2013, traveled with family
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Thank SwissDant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

SwissDant,

Thank you for taking the time out to write a 5 star review of our hotel. We are delighted to hear your positive feedback and kind words about our hotel and staff. Many of our guest love the locationg because it's central to many of New York City attractions! We hope to welcome you back very soon and glad that we have reinforced your loyalty with Hilton!

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Reviewed August 1, 2013

Can't say enough about the staff. All were very welcoming and professional. Great location! Easy walk to Port Authority Bus Terminal. Theater District, Macy's, and multiple subway lines. Only issue: elevator capacity - hotel could probably use 1-2 more during "morning rush."

  • Stayed: July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank EMT379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

Dear EMT379,

Thank you for taking the time to write a 5 star review of our hotel! We are delighted to hear your positive feedback and kind words about our hotel and staff. We always love to exceed our guests expectations! I'm delighted to know that our hotel was the perfect location for you! Realizing our elevators are a bit slow we have taken some steps towards increasing the speed and efficiency of them. Thank you for your feedback!We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

This was a girls weekend trip, and we were very happy with the location and the level of service that we recieved from the staff. The room was very clean, the beds were extremly comfortable - aside from the slight noise in the rooom from the vent (not the AC), we were very happy! I would definiltey recommend this hotel.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Jackline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

Dear Jackline C,

Thank you for taking the time to write a 5 star review of our hotel! We are delighted to hear your positive feedback and kind words about our hotel and staff. We always love to exceed our guests expectations! Our signature Doubletree beds sure are comfy and were happy you loved them! We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

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Reviewed July 31, 2013

The hotel was small, but considering the price and being in Manhattan, I'd recommend it. It was very clean, the staff was very friendly friendly, and very close to everything; walking distance to central park, empire state building, etc. Just a few blocks from Times Square, but just far enough not to be extremely noisy. Good restaurants all 1-2 blocks away

  • Stayed: July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

Dear Brian L,

Thank you so much for taking the time to review our hotel! We are delighted to hear your positive feedback and kind words about our hotel location and staff. We always love to exceed our guests expectations! I'm delighted to know that our hotel was the perfect location to your sightseeing needs. We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

We were very pleased with our hotel! It was very convienent to Times Square and we were able to walk almost anywhere we wanted to go. The hotel was clean, bed was very comfy and the staff were just awesome! I'd definitely stay again!

  • Stayed: June 2013, traveled as a couple
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Thank Wanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

Dear Wanda S,

Thank you for taking the time to write a 5 star review of our hotel! We are delighted to hear your positive feedback and kind words about our hotel and staff. We always love to exceed our guests expectations! I'm so happy to hear that our hotel was convienient to Times Square. We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

for the money, this hotel is tops no frills, no thrills, just quality service and very acceptable accommodations. I go to NYC often on business and for pleasure. This hotel will be right up there on the top of my list when I want to be in midtown as long as the price remains competitive. and unlike many nyc hotels, free wifi! definitely a plus

  • Stayed: July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank W Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded August 5, 2013

Dear nanpink,

Thank you for taking the time to write a 5 star review of our hotel! We are delighted to hear your positive feedback and kind words about our hotel and staff for your girls weekend. We love giving our guests the signature Doubletree chocolate chip and walnut cookies. I'm glad you also were able toenjoy our fresh coffee and lemon water in the lobby! We hope to welcome you back soon so that we may provide you with exceptional service!

Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#218 Luxury Hotel in New York City
#218 Business Hotel in New York City
#223 Romantic Hotel in New York City
Price Range: $105 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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