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Doubletree By Hilton - Times Square South
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Reviews (2,111)
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All reviewstimes squarewarm cookiespenn stationnew yorkjavits centerrooms are smallfront desk staffhell's kitchenfew blocksempire state buildingaround the cornercentral parknycmsgdistrictbellmanbroadway
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1,719 - 1,724 of 2,112 reviews
Reviewed June 27, 2013

My boyfriend surprised me with this trip to NYC for my birthday. The staff was so friendly and accommodating and helped him to place roses and chocolate covered strawberries in the room for me. I was so happily surprised. Plus the hotel was very clean with a beautiful view and very modern. It was also conveniently located very close to the Penn Station. Excellent Hotel!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Brendabuddyball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this reviewResponded June 28, 2013

Brendabuddyball, Reading your review put a big smile on my face and I am glad you enjoyed your birthday and we were able to help surprise you by placing the roses and chocolate covered strawberries in the room.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

We chose this hotel for the location. The room was small but nice, very clean, very comfortable beds and pillows. Not much counter space in the bathroom, but it had a great walk in shower. I would stay here again.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this reviewResponded June 28, 2013

Deborah M., Great to see you enjoyed our comfortable beds and pillows. We hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

The room was very small could not walk around the bed because the air conditioner was in the way felt very claustrophobic. not worth the price they charge. I did not feel safe in the neighborhood, The only good thing about this place was a cookie at check in.

  • Stayed: June 2013, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
1  Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded October 10, 2016

Dear Judy S,

Thank you for choosing our hotel to stay at. We greatly appreciate your feedback. I would love to invite you back to show you how we do things. Don't hesitate to reach out to me the next time you are visiting us here in the big apple.

Warmest Regards

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Reviewed June 25, 2013

Everything in NYC is expensive so it's not the room rate that gets me to go back. It's the staff. On 5 separate stays I have yet to encounter any staff member at this property who is 'not having a great day'. This makes it worth the average street location a couple of buildings up from a street cart vendors staging area. Lobby is pretty basic but its the staff...

  • Stayed: June 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this reviewResponded June 28, 2013

Dennis D., Thank you for your positive review and repeated patronage of our property. The team takes great pride in providing exception service and we are happy you have noticed that on each of your stays. We look forward to seeing you again very soon.

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Reviewed June 22, 2013

I like Doubletree's consistency. The beds were super comfortable, the room was clean and the location worked out great. It's very close to Penn Station. The room was very small but it's New York. We stayed in hotels in five different cities on our recent East Coast trip and this hotel was the best value of all. The staff is extremely nice and we like those Doubletree cookies. We used the printing services and while they took a little time to figure out, they worked well in printing some tickets via the hotel Wifi.

  • Stayed: June 2013, traveled with family
    • Value
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Thank AMH3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded October 10, 2016

Dear AMH3010,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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