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Doubletree By Hilton - Times Square South
Ranked #333 of 467 Hotels in New York City
Branson, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Awesome views”
Reviewed June 15, 2013

Great hotel right in Times Square , close to everything and great service! Location was great and the concierge was very helpful, rooms have fridge and coffee and safe. The staff was very helpful and our family felt very safe at this hotel . Would highly recommend
It.

Room Tip: Suite is good for famlies
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tazdancr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review, October 10, 2016
Dear Tazdancr,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,789 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
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English first
Boston, Massachusetts
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 10, 2013

Pleasantly surprised by my stay. Would not have been my first choice but there wasn't rooms in the places I'd usually stay and decided to give it a chance.

Overall, a good experience. Clean rooms that appear to have been re-modeled in the last few years, decent amenities (smallish but functional gym, restaurant on-site), free wi-fi with a strong signal, and close to restaurants.

A little louder than I would have hoped, but the hotel prepared you for that when you entered in the room and provided ear plugs.

Would not hesitate to come back.

  • Stayed June 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BThomasC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 14, 2013
BThomasC, Thank you take the time to write a positive review our our hotel. We are glad we were able to exceed you expectations by providing a clean room, good amenities and a strong wifi signal. We hope to see you again in the near future.
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Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 7, 2013

Although the room was not too big it was cozy, clean and comfortable. Staff were friendly and courteous and the welcome chocolate chip cookie was delicious and warm. The care line was excellent and helpful. Highly recommend it. We looked up the hotel during a search on expedia and then called the hotel directly and they honored the rates found online!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Amina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 14, 2013
AminaM, We are elated you enjoyed your time here in NYC and especially that everyone of our team members provided you great serv ice. We hope you will tell your friends about the great experience you had and we hope to see you again in the near future.
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Jamaica
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 5, 2013

My husband & I stayed here for the third time in May.
We were fully satisfied as we were on our previous visits and will recommend this hotel to anyone looking for a reasonably priced hotel in midtown Manhattan with a clean room & very comfortable bed in a central location with Times Square, Broadway theaters, Madison Square Garden, Penn Station, the Javits Centre, movie theaters plus other attractions and lots of shopping and eating options all within walking distance. The room although small was clean, the bed very comfortable, and there is a small fridge in the room. The usual amenities (safe, iron & ironing board, blow dryer, etc.) are also included.
The only drawback to the room is the bathroom shower as we couldn't seem to prevent the water from leaking out under the glass onto the floor unless we pointed the showerhead towards the wall. Housekeeping did a good job of cleaning up the water whenever it leaked out however.
The service we received was good and special mention must be made of Diego who was always ready to assist and answer questions.
There are only 2 elevators so the wait may be longer than in other hotels however the wait was never excessively long.
The food at the restaurant is more expensive than other options outside but is quite tasty and is a very convenient option if the weather is bad and you don't feel like venturing outside.
The street that the hotel entrance is on is not always very busy but there is a fair amount of pedestrian traffic and it is safe, even late at night or in the early morning.
We intend to stay here again on our next visit to NYC.

Room Tip: Ask for a room higher up with a view of the Empire State Building
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank calalilycel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 7, 2013
Dear Calalilycel,

Thank you for your continued patronage as well as your great review of our property. We look forward to being of service on your next visit to the City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Attleboro, Massachusetts
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 5, 2013

The hotel photos did not match up because of the scaffolding on the front of the hotel making it difficult to find - thank goodness for a red light and Jimmie the valet! He saw the look of confusion on my face and waved me over. With humor he opened the car door, directed us into the lobby (third floor) and valeted the car. Our requested room was waiting, a suite for 4 adults - 2 beds, very comfortable, and a spacious living room for NY - but sharing the 1 bathroom was a challenge. Staff was accommodating and friendly, location was good, cabs were tough to find on Thursday and Friday! We would book again at this hotel.

Room Tip: Stay away from the elevators!
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank ckgreenthumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review, October 10, 2016
Dear ckgreenthumb,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Charles, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 5, 2013

We booked the hotel through the hotel website, 3 days before we arrived the price dropped by $30 per night. I called and they adjusted our price. Staff was fantastic, warm cookies at check in, room was small but clean and bathroom very modern. Free internet. We were able to print a tour confirmation down stairs in the lobby. Great stay!! Several blocks from Time Square - about a 7 minute walk.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 7, 2013
Dear Lisa H.,

We are glad to see that you enjoyed our famous cookies but more importantly that the staff provided you fantastic service while you were our guest. We hope to see you back on a future visit to New York.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 3, 2013

This location is excellent if you have the misfortune of having to attend a function at the Javits Center. Otherwise the neighborhood has little to recommend it BUT it is fairly central and easy to get anywhere else in the city. The hotel itself is perfectly fine, clean, comfortable and with a nice staff. Decent sized rooms and quite cozy beds. A bit on the expensive side for a hotel in this class -- but it's NYC, what can you do.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank jenniferlA4332AP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 7, 2013
Hello, thank you for taking the time to post a review regarding your recent stay stay with us! We are very happy to see you enjoyed our staff and our very comfortable beds. We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree By Hilton - Times Square South

Property: Doubletree By Hilton - Times Square South
Address: 341 West 36th Street, New York City, NY 10018-6401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#196 Family Hotel in New York City
#206 Luxury Hotel in New York City
#223 Business Hotel in New York City
#227 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Cheap Tickets, Cancelon, Priceline, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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