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Reviews (2,243)
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All reviewstimes squarewarm cookiespenn stationnew yorkjavits centerrooms are smallhell's kitchenfront desk stafffew blocksbooked this hotelking bedempire state buildingaround the cornercentral parknycmsgdistrict
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Reviewed May 23, 2013 via mobile

We enjoyed our stay at this hotel. The staff were friendly and helpful. The rooms were a little small but thats what you expect in Nyc. the bed was really comfortable ( which is the most important thing)and rooms were clean. The locations were great as we were so close to penn staition

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Natsadvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded October 10, 2016

Dear Natsadvic,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

This was the perfect location. We could walk from Penn Station to the hotel. Subway access was also nearby, but we walked most places in the city from the hotel. Small rooms, but our stay was nice overall.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank Katharine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded October 10, 2016

Dear Katherine R,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

We found the staff very friendly and helpful in giving information and directions. Location is excellent -easy walk to Times Square, close to Penn Station Amtrak and subway made it easy to get anywhere we wanted.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
3  Thank Jerryd76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this reviewResponded October 10, 2016

Dear Jerryd76,

Thank you for staying with us. We greatly appreciate your positive feedback. We would love to invite you back to our property the next time you are visiting the big apple.

Warmest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

Excellent property in the heart of New York! The cookies are always great. We used the overnight parking and it was convenient located across the street. The cost was $40 for a 24 hour period. That is good for New York. We stored our bags at the hotel after check out so we could take advantage of the garage for 24 hours. Everything was great at the hotel. The rooms are very small which makes sense since real estate is at a premium in New York. Other hotels that I have stayed at in NYC have the same size standard rooms. It had everything we needed to spend the night. No complaints. We would go back in a heartbeat.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank AricBryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this reviewResponded May 21, 2013

Dear AricBryan,

Thank you very much for your recent review of our property. I am happy to see that you enjoyed our cookies and received great service from our team. We look forward to your return upon future trips to NYC.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

Expected a bigger room for the price we paid but the staff here are excellent! I went to reception at midnight for a bottle of water, they had run out so a staff member went to a shop and purchased water then delivered to my room. We were always greeted with a smile.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Reenstar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this reviewResponded May 21, 2013

Reenstar11,

We are very happy to hear that you had great trip to the City and our team was able to take care of you while here. We hope to see you return in the near furture!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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