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“Working hard to please” 4 of 5 bubbles
Review of The Standard, East Village

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The Standard, East Village
Ranked #128 of 477 Hotels in New York City
Certificate of Excellence
Medford, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Working hard to please”
4 of 5 bubbles Reviewed July 13, 2014

The hotel has clean and new rooms, but even more important, for a reasonable NYC price. The staff could not be more friendly and helpful. As a hotel guest you have access to a wonderful courtyard and a work-out facility across the street. I highly recommend the hotel and its location in Cooper Square near NYU.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
    329
    181
    60
    29
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 12, 2014

I spent 4 nights at the Standard for my Birthday celebration, everything was perfect! from the cool young staff members, the breathtaking views overlooking Manhattan, the unique design of the property, spectacular drinks at the bar and of course the impeccable Dinner at Narcissa.

Room Tip: chose a high floor if rooms are available, the sunsets are breathtaking
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  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OcramIhcsuber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed July 12, 2014 via mobile

I stayed here for one night and left a suitcoat hanging in the closet. When I realized I called the hotel and they said they had it. I went back the following day to pick it up and my handmade Italian 1500$ coat was stuffed into a plastic bag that was no more than 6" in diameter. I was horrified that this would be the way a nice coat was treated.

In addition the hotel had an extra charge from the cafe on my check out that I did not charge to my room. They took it off the bill only to add it again after I left. Since I never charge things to my room I know it was not mine. The same thing happened when I stayed at the Standard West Village last year and had to call and get it removed.

I think I'll stay elsewhere because while it's beautiful there is common sense lacking.

Stayed July 2014
Helpful?
4 Thank Hanzlander66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serena L, General Manager at The Standard, East Village, responded to this review, July 24, 2014
Dear Hanzlander66,

Thank you so much for taking the time to share feedback from your recent stay. I was truly disappointed to learn of your experience. Rest assured that I have addressed the matter with our team and we are revisiting our practices to ensure that this does not happen again.

I would appreciate the opportunity to restore your faith in The Standard, East Village and will be reaching out to you directly to discuss.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, Washington
1 review
5 of 5 bubbles Reviewed July 12, 2014 via mobile

Wonderful room, great view and even better service. Very modern room with a great shower. Comfortable bed with enough pillows. Within walking distance of some wonderful restaurants. Arranged transportation to the airport. Would definitely stay there again.

Stayed July 2014
Helpful?
Thank Dwayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbados
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

I had stayed here last year and was pleasantly surprised at the warm welcome I received . The young staff here are excellently trained and very pleasant and helpful. The Hotel itself is a gem with wonderful views of south Manhattan. July 4th fireworks were easily seen. The Restaurants are excellent too a definite NY vibe that less pretentious than Standard Highline. I gladly recommend this gem.

Room Tip: Higher rooms give you more commanding views
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  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adrianlovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
115 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

I have spent a good deal of last year at the Standard. Yes it has small rooms, but the location, the view of the rooms, the roof terrace make up for it and more. Specially the location.

The only reason I am writing another review is to publicly say thanks to Julie Kim, from their reservations department.

I had my reservation done through the travel agent that handles my company's business. Due to an error in their system, they quoted me a price that was not what the hotel had on my reservations (it was about 70% less than the hotel rates). I contacted both the hotel and the travel agent. The agents recognised their error, and essentially told me "tough luck". Faced with the prospect of a trip costing 70% more, I asked her if she could discount the rate in someway. Her reply: "we will honour the original (wrong) rate as a gesture". Now, this is what I call a gesture.

The hotel did not have to do it, but somehow, I did not expect anything else. Top class.

Room Tip: Ask, beg if necessary, for a high room. It is worth for the wall to wall window
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jcn_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

I stayed here in July 2014 for a conference at NYU. It was a great location, just a few blocks away from NYU, Washington Square park, and several good restaurants. The staff was amazing and went above and beyond to accommodate our early arrival and late departure -- storing our bags, providing a comfortable area after check-out and before airport transportation for us to change clothes, recharge iPhones, and rest (a cool spot on the 2nd floor surrounded by windows with a great view of the courtyard). Stephan, Makke, and D'Angelo were very attentive and provided service with a smile -- very friendly and helpful. The front desk staff gave a fabulous dinner recommendation and handled the reservation. The calamari in the hotel's café was delicious. Service was slow, but we weren't in a rush so it was fine. The place got very busy in the evening. The side courtyard was the perfect spot for a late night cocktail. The room was modern and comfortable. It was small, but the wall of floor-to-ceiling windows provided a great view and made the room feel much larger. The lip-shaped throw pillows made us smile!

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kcorsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Standard, East Village

Property: The Standard, East Village
Address: 25 Cooper Square, New York City, NY 10003 (Formerly Cooper Square Hotel)
Location: United States > New York > New York City > East Village , Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#72 Business Hotel in New York City
#93 Family Hotel in New York City
#99 Luxury Hotel in New York City
#178 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Standard, East Village 4*
Number of rooms: 144
Official Description (provided by the hotel):
Located off Cooper Square in one of New York's most vibrant, artistic neighborhoods, The Standard, East Village is cozy, charming, and eccentric in equal measure-very much in the spirit of its surroundings. You enter the 21-story tower through an original tenement-style building before ascending to unparalleled views of Manhattan. There's a quiet, calm garden tucked away at street level, Michelin-starred chef John Fraser's widely acclaimed Narcissa, and the bustling, street-side Café Standard, which hums from morning until late night. ... more   less 
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Also Known As:
The Standard, East Village Hotel New York City
Hotel Cooper Square

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