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“nice view but uncomfortable breakfast and brusque front desk staff”

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The Standard, East Village
Ranked #196 of 468 Hotels in New York City
Certificate of Excellence
Hong Kong, China
Level Contributor
133 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“nice view but uncomfortable breakfast and brusque front desk staff”
Reviewed April 7, 2013

stayed in this modern establishment for 1n, had a nice view, was upgraded to a king room. the front desk staff were not exactly friendly or welcoming and the guys at the door were more interested in chatting with the front desk staff than opening the doors. breakfast was served in a glasshouse on the roof, which was uncomfortably hot on a sunny morning, and lacked proper tables (there was maybe three tables altogether), so people had to make do with whatever level surfaces there were to place their plates on. alltogether the breakfast experience was quite uncomfortable, with too many people crammed into what felt like a rooftop greenhouse. the room was OK, wifi worked well, hot water was hot, and there was a steam-generating apparatus in the shower cubicle, which was a nice touch. location was very nice, in the middle of east village diversions. all in all, ok, but as it was not exactly inexpensive, i would've liked the staff to be at least normal-nice.

  • Stayed March 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank urmsu888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Jacksonville, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013

I've stayed at this hotel twice, once when it was the 'Cooper Square' and then recently when it was 'The Standard'. They were remodeling the restaurant and bar so I can't comment on those (I'm sure they'll be very nice when complete) but the hotel itself is very good. The location couldn't be any better. The rooms are very nice, bed was very comfortable, and because it's about the tallest building around the views are pretty amazing. The staff was very helpful with recommendations for restaurants and travel plans. They serve a continental breakfast on the top floor and the views from up there are even better. I have to agree with some other reviews that that coffee was pretty weak. Aside from that I would definitely recommend 'The Standard - East Village'.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 2, 2013

We didn't actually realise that there are two Standard hotels within a couple of miles of each other - East Village and West Village. This one (East Village) is currently under refurbishment and the West Village one has the boom boom room and the good restaurant but from the reviews seems to be a bit more pretentious. We actually thought we had booked the West Village Standard and were a little disappointed by the temporary restaurant which is okay but not worth visiting when you have so much choice around. They laid on a temporary breakfast in the Penthouse (spectacular views) which although a bit shambolic was a nice touch. We thought the hotel was good but we paid extra to have a room on the 6th-20th floor to guarantee good views of 'unobstructed manhattan sky line' and on the 9th foor (room 901) we had a view of a tower block. Rooms were a good size, bathrooms nice, both very clean and an enormous bed which was without doubt the most comfy i've ever stayed in. Only slight problem was very noisy air con unit right next to the bed and opening the window is even louder so we were very hot. On the whole the staff were nice and helpful. We felt at over $400 dollars a night (+ all the tipping!) we just couldn't justify the price as there was nothing extra that made it special. The hotel is a good location and we'd recommend shopping on Spring Street/Broadway, bruch at Balthazar, dinner at Craft & The Fat Radish and a fun place to eat at is The Meatball shop

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank BeckyMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 16, 2013

Great well designed hotel in (what I think) the best area in NYC!

Pros - Room and bathroom = super clean. The bed was really really comfy! Hotel staff was helpful and friendly. Great but simple breakfast (we would have preferred stronger coffee though) is served at the top floor that has stunning views of manhattan.

Cons - the air conditioner is a bit noisy and placed to close to the bed = you'll get cold blowing air
in your face.

I would recommend this hotel and would stay again when back in NYC.

Room Tip: Ask for a top floor room!
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank fffelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delft, The Netherlands
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 12, 2013

The design of the hotel is soulless and chilly. The rooms are bit simple (little space for clothes and stuff), but very clean, and excellent beds and bathrooms. Breakfast at the penthouse is beautiful! Some people at the reception are very friendly and helpful, but others are not. I told them my mother would join me at my third night and when she arrived (66 years old, exhausted from a long trip from Europe and first time in the USA), they treated her rather bad, reluctantly helped her to phone me (they didn't even know how to call a European number!) and didn't even bring her to our room to let her wait for me there!!! I was shocked to find her standing in front of the reception desk waiting for me, exhausted and worried, with the people at the reception just ignoring her. Strange way to treat your guests!

  • Stayed March 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank DelftBlue12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 1, 2013

I suppose you wouldn't choose to stay in the East Village unless you had a good reason, and although this hotel has small rooms, the beds are very comfortable and the views from the higher floors are spectacular. Staff are friendly and helpful, the bar is expensive and housekeeping is erratic, but, all in all a good hotel. As far as I was concerned, the building work was not an issue.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
1 Thank uplifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warner Robins, Georgia
Level Contributor
300 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 27, 2013 via mobile

I was in NYC for a 5 day seminar and chose the Standard because it was near the venue we were attending. This totel was 350 per night, the most I have ever spent and although it was expensive it was well worth it. The guest check in process is very welcoming and professional. My room had a great view loking north and the Hudson River. The rooms all have glass for the outside wall so be aware if you are getting out of the shower that people in other buildings may be able to see you. In fact the hotel has a note in the room cautioning guests about this. I never did go to the terrace bar but I heard it was awesome. People from the city come there to hang out. Also, the restaurant is superb for all three meals but their breakfest is really well done. Service is superb. If I ever go back to NYC that is where I will stay!

Stayed March 2012, traveled on business
Helpful?
Thank Topdiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Standard, East Village

Property: The Standard, East Village
Address: 25 Cooper Sq, New York City, NY 10003-7107 (Formerly Cooper Square Hotel)
Location: United States > New York > New York City > East Village , Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#72 Business Hotel in New York City
#92 Family Hotel in New York City
#140 Luxury Hotel in New York City
#177 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Standard, East Village 4*
Number of rooms: 144
Official Description (provided by the hotel):
Located off Cooper Square in one of New York's most vibrant, artistic neighborhoods, The Standard, East Village is cozy, charming, and eccentric in equal measure-very much in the spirit of its surroundings. You enter the 21-story tower through an original tenement-style building before ascending to unparalleled views of Manhattan. There's a quiet, calm garden tucked away at street level, Michelin-starred chef John Fraser's widely acclaimed Narcissa, and the bustling, street-side Café Standard, which hums from morning until late night. ... more   less 
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Also Known As:
The Standard, East Village Hotel New York City
Hotel Cooper Square

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