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“Very Good”

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Morgans New York Hotel
Ranked #198 of 468 Hotels in New York City
Certificate of Excellence
Cumbrian
Level Contributor
93 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Very Good”
Reviewed December 23, 2013

We stayed here 3 nights during a visit to NY. It is has an excellent location for visiting the City and was generally very good.

Our booking agent had booked us into a standard room which was very small and claustrophobic. I had a chat with the reception guy who was helpful and gave us a free upgrade to a superior room, much better and essential for anything more than an overnight stay. The room was kept clean by housekeeping who did a really good job and there was a friendly feeling about the hotel.

A buffet breakfast was included and was very good and plentiful.

The two young doormen deserve special praise for being very friendly and helping us get to the airport in time when we left.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ber909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 27, 2013
Thank you so much. I notice you have 35 hotel reviews so to get one from you is an honor! Glad we were able to assist.

Hope to see you again!

Regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (340)
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English first
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 19, 2013 via mobile

The rooms and shower at Morgans were very nice, as is the location. Nothing wrong there!

If you value your breakfast, there is nothing but sweet, no ham/cheese or eggs. We would prefer to go out for breakfast. Staff was ok, but not to helpful when we had a slight problem...

Definitely worth a visit because the important function of a hotel for us is bed/bath/shower and a great location. Morgans offered that and with a better breakfast they would be super!

Stayed December 2013, traveled as a couple
Helpful?
Thank JohnDoe77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 20, 2013
Thank you so much for your review! I am happy that you enjoyed your stay! I will continue to remind our European travelers, whom we value that we simply do not include hot items on our breakfast buffet. Please keep in mind that we are one of the few hotels in New York that offer anything for free and those that do often limit it to a croissant and coffee. With our selection of croissants, pastries, breads, bagels, yogurts, cereals and fresh fruit, I think we offer a tremendous value. For all future travelers, this is what we currently offer and this is what we will continue to offer! You are absolutely getting a great value.

Hope to see you again!

Regards,

DR
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1 review
Reviewed December 18, 2013

Spent 4 nights here in a 1 bed suite which was wonderfully spacious and very quiet slept really well every night. Beds are sooo good. Really good breakfast in the chilled out lounge made for a relaxing start to the day and all the staff are fantastic , always on hand when you need something very friendly and welcoming. There is a great atmosphere about the place which gives you the impression that the staff really enjoy working there. Loved it , don't hesitate book it!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sculliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 19, 2013
Thank you so much!

It is so important to love where you work. Otherwise it becomes drudgery! Sounds like you had a good time here which is what makes it all worthwile for us who love where we work!'

We wish you a Happy and Healthy New Year!

Regards,

DR
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St. Albans, United Kingdom
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 17, 2013

My husband and I have just returned from 3 nights at Morgans. Firstly, the location is fantastic, walking distance to almost all the sites (only got a taxi once to the 9/11memorial which was only 10 mins) with a number of little cafes and shops around it for anything that you may need on a daily basis. Check in was A*, the staff - particularly the doormen were nothing but friendly and helpful and the overall atmosphere of the hotel was lovely.

The communal areas, particularly the lounge where breakfast is served are beautifully decorated and the continental breakfast was tasty and well stocked each day we visited.

We opted for a superior room which was well decorated, a good size for NYC standards with comfortable bed. Our room was on the 10th floor overlooking the street and we heard no street noise and had a great view of the Empire State building. However, I agree with other reviews, the bathroom is small but the shower was powerful and considering we were only spending a few nights here, I wasn't particularly bothered about the size as we were not in New York to spend time in the room.

Some aspects that I do think need improving though, a 4* hotel should provide a hairdryer and perhaps coffee/tea facilities although these are available throughout the day in the lounge. I also found the dressing table mirror an odd design, situated within the desk, the only way I could see my face was bending down and getting back ache and the small bathroom wasn't ideal to get ready in when you have someone else wanting to use the shower. A small mirror on the wall would have done the trick.

Overall, a great little hotel that I would not hesitate in returning to and having visited the city twice before, this is without a doubt the best location I have had the pleasure of staying within. Highly recommended and no one will be disappointed.

Room Tip: Upgrade to a superior, I believe the space is well worth it.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vic1721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 18, 2013
Thank you so much for your kind review! New York can be a noisy town but I think our new windows have done the trick. It is amazing what a difference they've made!

A couple of things - there are hairdryers in each room on the closet shelf near the safe. We would never put coffee making in each room - just not something that is offered in most four and five star properties in NY which is why it is available in the Lounge throughout the day.

The feature on the desk is actually not meant for putting on makeup. It is simply something to store your small items in so that they do not get lost - I know the mirror confuses our guests. It is just a whimsical design that Andree Putman included in the desk. There is a makeup mirror in all the bathrooms however.

I always recommend to guests that they use a Bellman whenever possible if they have never been to the hotel before (any hotel for that matter). Every room has features that may not be familiar to the guest but can be pointed out by the Bellman. For me, learning to use the thermostat is the most important!

I do hope we will see you again and wish you a Happy and Healthy 2014!

Kind regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
Reviewed December 16, 2013

My husband and I stayed at The Morgans and from the moment we checked in was a FABULOUS EXPERIENCE!
Todd with (2 d's) made our check in very memorable and set the stage for a perfect stay and perfect visit.
Todd thank you som uch for making our stay special and memorable!!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jtothe9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 20, 2013
Thank you so much! And a big thank you to Todd who made your stay special! It makes me so happy to know that you enjoyed your stay and look forward to welcoming you back!

Kind regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 15, 2013

Was in NY first weekend in Dec. and reserved two rooms (one for our daughter and son-in-law, one for my wife and me). Hotel put us next to each other without having to request this. Bingo! Typical of the thoughtful service extended from the front desk and bell staff right up to the managers.
The rooms were beautifully appointed and very clean, had an elegant yet "cozy" feel to them. Only possible complaint was that the bathrooms were a little small but average for NY hotels. The continental breakfast was enhanced and daily newspapers were available for everyone as he/she ate in this lovely dining/sitting space. There is also an exercise center which our children used and enjoyed.
The location on Madison between 37th and 38th is very convenient to many destinations, or at most a cheap cab ride away. And across the street or up the block are several very nice dinners, restaurants, and bars.

Room Tip: Try to get a room overlooking Madison, but do not let this be a deal-killer for your stay if one is...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hennepinbooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 16, 2013
Thank you so much and I am very happy indeed that you have made Morgans your new home in NYC!!! We try to anticipate what ours guests would like in advance so that we can accommodate them. It is our sincere pleasure to do so!

We look forward to welcoming you back to your New York home!

Regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
windlesham
Level Contributor
134 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed December 15, 2013 via mobile

This immaculate boutique Hotel is ideally positioned, slightly closer to the shops Maceys but only a ten minute walk to Time Square.

Finding it - your cab will drop you outside the Morgans Library the hotel is to your left across one side street - it just has a large gilt 237 it is easily missed in the dark !

The rooms are lovely but New York small. The beds blissfully comfortable and the showers powerful. Everything is immaculate.

Big bonus a fantastic buffet breakfast is included, bagels, fresh fruit salad, juices, tea and coffee served until 12 noon in a beautiful loving type setting. From 12-midnight you can grab teas and coffees to go shock is really great.

Slightly disappointed no bar or room service we were gasping for tea at 6am not quite on New York time .....had to wait until 8am

If you fancy a drink though if you turn right out of the hotel then right again you have the Roosevelt Hotel which has a great bar area.

Get your show tickets in Time Square booth under the viewing platform - tickets for Phantom were 50% off still $75 so don't expect huge bargain. If you want to see Kinky boots book before you go tickets are rare and $175+ each.

Great cocktails by Joe near Manhattan Mall - Stadler bar daily special 5 dollars.

If your travelling here in next two weeks bring ski jacket and waterproof boots !

Stayed December 2013, traveled with friends
Helpful?
Thank LouGlenister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans New York Hotel, responded to this review, December 20, 2013
Great recommendations for other guests! Thank you. Our Lounge will soon be open and I do hope you will return to try it!

I wish you a Happy and Healthy New Year!

Regards,

DR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Morgans New York Hotel

Property: Morgans New York Hotel
Address: 237 Madison Ave, New York City, NY 10016-2818
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#81 Romantic Hotel in New York City
#106 Family Hotel in New York City
#116 Business Hotel in New York City
#141 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Morgans New York Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
From the moment it opened its doors on Madison Avenue in New York City, Morgans startled the world with a convention-shattering attitude and distinctive design sensibility, concocted by legendary designer Andree Putman. Again in 2008, Morgans unveiled Andree Putman's powerful reinterpretation of the first "boutique hotel" that propels Morgans' spirit forward without changing its unique character. Other features include a state of the art fitness center. Conveniently located in midtown Manhattan, Morgans is just steps to Grand Central Station, Macy's Herald Square, and The Morgan Library Museum. Morgans offers complimentary Continental breakfast and wireless internet access to every hotel guest. ... more   less 
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Also Known As:
Morgans Hotel New York City
Morgans New York City

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