Where to begin??? On the positive end, the hotels is in a great location,most of the staff were very personable and friendly.
Negatives...we found the beds/ pillows to be uncomfortable/ and the quality of the linens used not very good... we asked 3 days in a row to have the clock in our room, that didn't work, to be replaced/changed...we finally brought it to the front desk ourselves...we had an issue with incorrect credit card charges that we are still dealing with (i.e.we had overcharges on our cards and refunds put on credit card that was not ours),we got locked out of our room on New Years Eve...when we went to the front desk to have the room key cards reset there was no apology or "sorry for the mistake" from the woman on duty...
also, the hotel general manager was never there or available during our stay...would not return or recommend this hotel
- Official Description (provided by the hotel):
- From the moment it opened its doors on Madison Avenue in New York City, Morgans startled the world with a convention-shattering attitude and distinctive design sensibility, concocted by legendary designer Andree Putman. Again in 2008, Morgans unveiled Andree Putman's powerful reinterpretation of the first "boutique hotel" that propels Morgans' spirit forward without changing its unique character. Other features include a state of the art fitness center. Conveniently located in midtown Manhattan, Morgans is just steps to Grand Central Station, Macy's Herald Square, and The Morgan Library Museum. Morgans offers complimentary Continental breakfast and wireless internet access to every hotel guest. ... more less
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- Also Known As:
- Morgans Hotel New York City
- Morgans New York City