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“Great Location & Great Service”

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Casablanca Hotel by Library Hotel Collection
Ranked #2 of 467 Hotels in New York City
Certificate of Excellence
Arlington, VA
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great Location & Great Service”
5 of 5 bubbles Reviewed June 25, 2014

You couldn't ask for a more pleasant experience. This quirky gem located just off Times Square is a home away from home. The staff goes out of its way to make you feel comfortable. I only wish I had the sleep phones the first night because it got a bit noisy on the street outside.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveler22202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,451 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (930)
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Lawrence
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 25, 2014 via mobile

What a gem of a hotel. The location is perfect for activities around Times Square. Literally 3 doors down from Times Square. The staff is unbelievably friendly and helpful. They go out of their way to make you feel welcome and your stay successful. The wine and cheese reception, morning continental breakfast and 24 hour water, coffee, tea and snacks make it like home.
The rooms are lovely and beautiful. Don't expect large rooms but plenty big enough and large bathrooms.
Definitely hope to be back.

Stayed June 2014
Helpful?
2 Thank Janis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
1 review
5 of 5 bubbles Reviewed June 24, 2014

We particularly enjoyed all the unexpected extras like receiving a cold bottle of water before heading out to explore the city on a hot day and the fact that we got a very quiet room we requested after our long flight. Wine and cheese in the evening and the spacious guest lounge with 24/7 drinks and biscuits. We loved the instructions for making an instant iced coffee and followed them - which provided us with a refreshing drink on a hot day. Character and charm and a fantastic Italian restaurant right next door. Very highly recommended.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HildeGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara region, Ontario
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

We loved this hotel! It is just steps away from Times Square and the theatres are right nearby, so the location is excellent. The staff are all extremely professional: friendly, helpful, and courteous. Our room was not large, but it was very clean and well appointed. We did not have a great view from our room, but because we spent so much of our day exploring the city, we did not mind. We particularly enjoyed the lounge/cafe, which is called Rick's; it was a lovely, comfortable spot to have breakfast, to relax over an iced coffee or a glass of wine, and to read and relax before turning in at night. This hotel is a wonderful place to stay while exploring New York City.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Springs FL USA
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

We checked into the Casablanca on June 16 after cancelling a room at a nearby hotel when we made our reservations some months ago. Although a little more expensive, when considering the hotel, staff and amenities this was one of our best travel decisions ever. Our room 603 was clean and well decorated and to our surprise a walk-in closet in the room. The bathroom was well equipped and very clean. Rick's Café, where we had our free breakfast, snacks during the day, and wine and cheese after 5PM was a travelers delight. Stocked with fresh and very high quality breads, cheeses, pasteries and fruit at all times. A modern espresso machine was available for making your own espresso, or cappuccino, regular or decaf.. We have been to many fine hotels in our travels and often the staff is very snobby. Not at Casablanca!! Everyone was cordial and helpful, we were particularly pleased with the service from Jeff at the front desk, although we probably would have been just as satisfied with any of the other staff on duty. The location is a no brainer if you want to stay in the Times Square area. We can not think of one negative for this fine hotel.

Room Tip: Ask, they seem to be willing to help on any issue
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlandPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamou, Louisiana
Level Contributor
241 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

Charming small hotel in the foot of times square. Walking distance to the square, shopping, theater productions and musicals. Staff made you feel like old friends. Nightly wine and cheese. Concierge did not disappoint and were very helpful. Great stay in a lovely hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

Wow what an exceptional hotel. I loved how ALL of the staff were accomodating and friendly, the location is really right on Times Square, but so quiet and peaceful. The breakfast was amazing and the breakfast staff so helpful. The style of the hotel gave it a very luxurious ambience and I would stay here again in a heartbeat. However, despite reading the reviews about the rooms it still surprised me by how small it was and we had no windows to speak of, it was ok for our 2 night stay, but next time I would certainly upgrade the room. But that is not a negative comment, simply a comment on how silly I was not to have taken notice of other reviewers. I loved the little touches in the room, the slippers, tissues, cotton wool balls, toileteries, bottle of wine, chocolates on the pillow, robes, complimentary water, etc etc......you must try this hotel, it is probably the most serenity and sanity you will find on Times Square.

Room Tip: Upgrade for a larger room with windows maybe.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wendywhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnTaboadaNYC, General Manager at Casablanca Hotel by Library Hotel Collection, responded to this review, July 7, 2014
Dear Wendy,

Thank you so much for the fabulous review! It was a pleasure to have you as our guest! We appreciate your sharing your insights and we also feel very strongly about giving travelers the most authentic descriptions of what we have available, so we would like to add some comments to help future travelers considering a stay with us.

The room you stayed in was a Deluxe Room with 1 Queen Bed which is a fine size for some and a bit small for others, so, dear TripAdvisor friends, please know that you can find all the details with regard to room sizes on our website, so you can make the best choice for your needs. We have some rooms that are smaller, and some that are larger, and we also have some mini suites, so if you are not sure what will work out best for you, please just give us a call and we will be happy to guide you. Also, we want everyone to know that this is not a tall tower where we offer stunning views. Instead we are a small townhouse with only 48 rooms and six stories, surrounded by tall buildings so please be aware that although every room has a window, and every bathroom has a window as well, you may not have a view to speak of and a few rooms, including the one you were in, have a film over the window because it was better than the alternative. If you want to stay and request a street facing room, please advise us of that when you book and we will do our best, but please know that you will have a bit more exposure to "the hum of the city" than the rooms facing the back where you are a bit more cocooned and protected from sound and also from light.

If I can be of any help please let me know. You can contact me directly by email at John@CasablancaHotel.com or feel free to give me a call at 212.869.1212.

Sincerely,

John Taboada
General Manager
Casablanca Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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