We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“wow! unpretentious, comfortable, and re-defined the word "helpful"”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Casablanca Hotel by Library Hotel Collection
Ranked #4 of 466 Hotels in New York City
Certificate of Excellence
Golden, Colorado
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“wow! unpretentious, comfortable, and re-defined the word "helpful"”
Reviewed November 10, 2013

We didn't know what to expect when we booked reservations at The Casablanca Hotel. After all it is right on Times Square...busy, noisy and the real Las Vega. From the moment we entered the hotel, peace came over me and we were greeted by the most professional, friendly and helpful staff. wow. No pomp and circumstance...just quality service. I ran the NYC Marathon and was desperate for food upon entering the hotel. They arranged room service from the restaurant next door and double checked on me to see that I was doing ok. Understated, simple..although old décor, we found it quite clean and ample. It is an oasis amidst chaos. If you are looking for fancy, uptight and arrogant, don't stay here! If you are looking for great beds, quiet sleeping, helpful and friendly (I mean really sincerely friendly), cleanliness and attention to detail (I swear some of the employees have eyes in the backs of their heads and four ears, give it a try. You won't be disappointed.

Room Tip: Our room was facing inside, away from the street and it was extremely quiet. We could not hear folk...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PamHGolden_Colorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,630 reviews from our community

Traveler rating
    4,784
    672
    109
    39
    26
See reviews for
1,199
2,979
201
306
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (973)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
oklahoma
Level 4 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 9, 2013

Just returned from 4 nights at the Casablanca celebrating my wife's birthday. We will never stay anywhere else if we can stay here. Our expectations were high and they were exceeded. The service is excellent. Rick's Cafe is a gem. I doubt any other hotel this size can match the comfort and quiet of Rick's. If you are in to the theater scene and all that goes with it, stay here.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank renosooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 9, 2013

I must admit to being quite surprised to secure a room at Tripadvisor's number one hotel in New York. We had to take one of the smaller room but in all honesty that was just fine. The key difference is the double bed rather than a King. Staff were always there if needed but never intrusive. The social / eating area is a great idea. Casual and formal seating and the opportunity to take breakfast or graze throughout the day. Located in the heart of the city you could not be better located for exploring this fantastic city. We had to ask very little of the hotel but I am certain that if the cry went out everything would have been done to help.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EnglandCliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 9, 2013

the hotel is quiet particularly in the back and high up, but even on the front it is quiet for NYC. The staff are friendly. It is nice to be offered free drinks before you go out in the evening and that breakfast and wifi are included. It is not the most glamorous hotel but it is friendly and comfortable - highly recommend. Once suggestion would be they should have beer and cokes available at their free cheese and wine evenings.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cas2814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, Scotland, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 7, 2013

Stayed in this hotel in September this year for a week.
First of all, the location is superb. It's a stone's throw from Times Square right in the heart of theater land. You could leave at 7:10 to get to a show starting at 7:30. Really handy for all transportation.

The proximity so close to all the action might lead you to imagine that the rooms and the hotel would be noisy- far from it. The room I had, looked onto an interior courtyard and was really, really quiet. The downside was there was no view to speak of.
The room itself was well-equipped- a reasonable size and an extremely comfortable bed. The bathroom and shower were great- and like the rest of the hotel absolutely immaculate. My only quibble was that the toilet seat was a bit on the small side - must have been brought in from an elementary school.

I really loved the cheese and wine from 5-8 in the evening. It was a great way to get to meet people and manned by the friendliest, most helpful people you could ever hope to meet. The staff is definitely a great plus for this hotel. Nothing was too much trouble for them.

The breakfast was served in the bar and was probably the only thing I didn't think was worthy of 5 stars. It was fine - a selection of cereals, fresh fruit, yoghurts, croissants, bagels etc but you had to eat it from a low coffee table which I didn't really like and the water for tea was a bit on the tepid side. I'm British - I know we're a bit precious about tea!

All in all I would certainly recommend the hotel - centrality, cleanliness, helpful staff and good facilities more than made up for any minor niggles.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, UK
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 7, 2013

We booked this hotel 6 months before we travelled there for my birthday in September. We booked via bookings.com but then saw that they had deals which were cheaper if booked direct, which gave us restaurant discount and a free bottle of wine. So emailed them and Monika replied. She is THE best! Not only did she make the same booking for us, but when we arrived there was an additional bottle of wine waiting for us. Furthermore, we wanted to book Bouley's Restaurant, but couldn't book online until 2 months before, and then there was no guarantee of a table. No worries! Monika put it in her diary and made the booking for us.
And then there's the breakfast. Tasty, fresh and relaxed, with a good variety of foods. And also a great opportunity to meet the other guests. Another opportunity was every cheese and wine evening, which included sparkling wines too. Luxurious and complimentary.
Then there's the location. Only 100 yds from Times Square, but without being able to hear the hustle and bustle in our room. Fantastic!!
If anyone is looking for a hotel where the staff are friendly, the service is excellent, the location is second to none at a very reasonable price, then look nowhere else (except when every we are travelling, cos we want to get in ourselves). Monika, a personal thank you from me (David from Jersey, UK)

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank food_fancier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rye, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 7, 2013

We had the most wonderful stay at the Casablanca. Thank goodness I chose this hotel for our 4 night stay in New York. Although it is situated right in the heart of Times Square and Broadway, it was quiet and so relaxing inside. The staff were so friendly and helpful. Our room was cosy, clean and there was everything provided in the rooms you could ever wish for. The bathroom was really smart and had a luxurious feel to it. The shower was perfect. Towels were replaced regularly and the rooms were kept clean and welcoming throughout our stay. The complimentary breakfast and all day snacks, coffee etc were wonderful and as for the the wine and cheese each evening, well that was something we did not expect. We cannot fault the Casablanca and we really cannot wait to stay there again.

Room Tip: We chose a classic room which overlooked the courtyard which was great but I believe there may be ot...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joseygirl215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
414 Hotel
414 Hotel
#2 of 466 in New York City
1,363 reviews
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#12 of 466 in New York City
3,581 reviews
Show Prices
Show Prices
Show Prices
Midtown
Library Hotel by Library Hotel Collection
SoHo
Crosby Street Hotel
Crosby Street Hotel
#5 of 466 in New York City
771 reviews
Midtown
EVEN Hotel Times Square South
EVEN Hotel Times Square South
#13 of 466 in New York City
962 reviews
Show Prices
Show Prices
Show Prices

Been to Casablanca Hotel by Library Hotel Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in New York City
#3 Luxury Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, HotelPower, Travelocity, Expedia, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Casablanca Hotel by Library Hotel Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casablanca Hotel New York City
Casablanca New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing