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“Excellent Hotel”

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Casablanca Hotel by Library Hotel Collection
Ranked #2 of 467 Hotels in New York City
Certificate of Excellence
Kyrenia, Cyprus
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed July 12, 2013

Always difficult to find a quality hotel that ticks all the boxes, especially in a major city and in today's "don't care, there'll be another booking tomorrow" approach to customer service; but here is one. From the moment we arrived to departure, very warm customer service. Room was lovely, tasteful Art Deco theme. Excellent location. Very highly recommended

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwmc-ontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,452 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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MA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 12, 2013

I stayed at Casablanca hotel twice now and absolutely love it. I originally found this hotel through Trip-advisor about 2 years ago and went back this past fall. Casablanca is not a huge hotel with spacious lobby, however it is very welcoming and cozy. The hotel is very clean and the rooms are welcoming. The complimentary continental breakfast buffet and cocktail hour are a definite plus and a great way to relax eat appetizers and have a glass of wine before going out for dinner. The breakfast has fresh pastries as well as well balanced food choices that will help energize one to tour the city. Although not glamorous, it is definitely worth the money.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Jukow55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
133 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

On our first two trips to NYC, my husband and I stayed at the same hotel. We decided to branch out this visit to the Casablanca, based mostly on the high reviews on Trip Advisor. The Casablanca is a different experience from a large chain hotel. It is quaint and friendly with a slight European feel. We chose their smallest room and paid in advance for a slight discount. I feel that most NYC hotel rooms are small, so the small room was not a surprise. Our room did have a very nice sized bathroom, particularly the shower, which was a nice bonus. We loved both the included breakfast each morning and the happy hour each evening. Both have long time frames to accommodate busy NYC schedules with generous offerings and VERY friendly staff attending to guests.

Location is very important to us in NYC as we are constantly on the go. We love the Times Square location, but also appreciate how quiet the hotel was despite the close proximity to all the hustle and bustle. Be sure to ask the front desk where the closest subway stop is - we did not, and found a closer one on our last day (completely our fault!)

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level Contributor
363 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

Six friends and I recently stayed at the Casablanca hotel in Times square and each and every one of us had a perfect stay.

I'm not sure how this hotel manages to exceed so many expectations but they do. From the nicely appointed rooms, to the superb staff at the front desk, to the perfect location to the the second floor lounge, everything is top rate.

The very reasonable room rate includes breakfast and a wine a cheese reception in the evening, as well as 24 coffee, tea and water and cookies in the lounge. Some evenings, a pianist livens the mood.

The breakfast is exactly what you need; pastries, oatmeal, boiled eggs and fruit.

The rooms, while small, are nicely appointed and very reasonable for downtown NYC. Everything you need is there.

I could go on and on about this hotel. I'm actually of two minds about posting this review. If everyone learns how great it is, I won't be able to get a room when I return later this year.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmberK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 11, 2013 via mobile

Great location next to Time Square. Breakfast included - very healthy; all day real coffee from expresso machine, pastries, water etc. Drinks and cheese between 5-8pm every night also included. Suite were HUGE: bedroom and separate seating/another bedroom. Two large TVs. Very, very clean. Staff very helpful and friendly. It was raining one day and we got handed umbrellas without even asking for them. Felt like royality - front door being open for us every time. Overall great hotel with large rooms and great service in the Time Square.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwona63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

If you want a great located hotel for your New York City trip with great customer service - this is your place to be. It may not be the best, most stylished or biggest hotel in New York, but you get great value for your money.

We had a small - well no one can pay for big one´s in NYC - room to the backyard. But everything you needed - coffee machine, nice clean bath, comfortable queensize bed, wallcupboard, safe - was in it. And it´s almost unbelievable, how a hotel so close (100 feet) Times Square, can be so quiet.

The staff was absolut great. Always - even when we checked out at 5 am - friendly, competent and helpful. The complimentary continental breakfast had great baggels and muffins, hard boiled eggs, a fresh made fruit salad and your usual amount of cereals and several choices of coffee and tea. Nothing special, but again everything you need for the start of your city trip.

But best of all was, that you could get coffee, water and little snacks 24/7 and they even had free cheese and wine on afternoons between 5 and 8 pm.

Highly recommendated

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Barba23rossa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 6, 2013

My boyfriend and I have stayed at Casablanca several times and have never been disappointed. The location is ideal (few steps from Times Square and not too far from 5th Avenue shopping), the service is fantastic, the rooms are clean and well appointed, and the daily managers reception is great - what's not to like about free wine and snacks. Casablanca is our hotel of choice when staying in NY!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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