We chose this hotel because it was the number one rated on TripAdvisor - we were not disappointed.
First of all, its a great looking hotel in a superb location. Despite the fact it is in the heart of time square, it is very quiet at night. The rooms are small, but clean, attractive, comfy, and well air conditioned.
Most significantly, the customer service is amazing. Whatever you need, they can sort for you, with a smile on their face.
This was proven to us in our most desperate hour. My fiancee and I were in New York to get married in Central Park. However, it was raining heavy on the day. The guys at the hotel allowed us to use their cafe area, which looks great, to hold the ceremony. They even closed it off and made sure nobody came in.
It actually made for some amazing images, the decor of the place is so good. More importantly, it saved our wedding day from being a big disappointment. It really was the best day ever, and we owe the Casablanca a great deal for that. We were so delighted, the next day we went out and bought chocolates for all the staff.
Words cannot express how good this hotel, and the people in it, are. We look forward to coming again.
- Official Description (provided by the hotel):
- Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more less
- Reservation Options:
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- Also Known As:
- Casablanca Hotel New York City
- Casablanca New York City