To me this is one of the icon hotels , with a perfect location , I like the style and feel.
Rooms and bathrooms are very comfortable , but avoid the smaller room categories.
Room service and maid service has worked excellent when I have stayed there.
Unfortunately the service level is sub par from doormen , bellhops and front desk.
Not even close to Pen Bev Hills . However this seems to be an issue with all NYC hotels.
It is a great hotel as long as you don't have to eat and drink there. The restaurant is
terrible , menu , prices , service and decor .
The bar has a good location and layout , but again the service is dreadful , they spend more time chatting with employees than attending to guests .More
- Free Wifi
- Breakfast included