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“Sheer Bliss at the Peninsula”

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The Peninsula New York
Ranked #33 of 467 Hotels in New York City
Certificate of Excellence
Edinburgh, Scotland
1 review
“Sheer Bliss at the Peninsula”
5 of 5 bubbles Reviewed July 29, 2008

My Wife and I travelled from Edinburgh, Scotland to NYC for 5 days Birthday celebrations and to see the George Michael Concert at the Garden and did a lot of research on where to stay (including through Tripadvisor). We looked at St Regis, Plaza, Trump, Gansevoort, Manderin etc but liked the look and size and reviews of the Peninsula.

We were not disappointed. In fact had found a heavenly oasis.

The Hotel exudes a quiet understated sophistication and calm. Staff are there for you if you need them and very attentive, but never intrusive and always extremely polite and friendly.

The room was beautiful. High ceilings and elegant layout, with lovely equipped bathroom and massive comfortable bed. Best of all the Hotel and Room were impeccably clean (I'm bit Howard Hughes about that stuff)

A trip to the rooftop bar was great, although very busy, We knew that the Spa was closed for refurbishment, but this didn't spoil the enjoyment for us and we will have that to look forward to next time we go - we most certainly will be returning.

  • Liked — The Tranquility
  • Disliked — Spa was closed
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerryMcginness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,031 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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English first
LA, Ca.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 25, 2008

I stayed at this hotel with great expectations and with flying colors, they met mine and beyond. The service was excellent, the food, for hotel food, was excellent. The hotel was spotless and luxurious. The lobby is on the small side. The staff was great, they did not overwhelm me or try too hard. They were perfect. When I arrived, they upgraded me and the room was beautifully decorated and clean. Every detail was not over-looked. I was not disappointed by this first-time stay. They really know how to take care of their guests. I always love the little things in a room. The bathtub was nice and there was a tv right in front in the wall of where you sit in the tub. If you want to stay at a place where they never say "No" to you, this is it. It was worth every cent and I would stay here again. The hair salon is tiny, but nice. The excercise room is well detailed and ample. The spa is excellent as well. The indoor pool was a little small. In my opinion, this is the best 5 star in New York.

  • Liked — Great Staff, Attention to every detail. Location. The room.
  • Disliked — None.
  • Stayed July 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hotelstayer08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 4, 2008

I must say, The Peninsula New York is a perfect hotel in many ways. We stayed in a Grand Deluxe Room right on 5th ave overlooking the St Regis. The Room itself was the perfect size and the bathroom was more than generous. They had a seprate marble tub and shower however only one sink ( not ideal for couples ). The staff was top notch in every way possible. The concierge Amy and Faisal really made the trip well worth it and offered not only a classy opion yet a very honest one as well. The complimentary water bar was a nice touch as it wwas very hot and continuous bottles of Voss water kept us cool.

Stayed June 2008
Helpful?
2 Thank Derektravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles CA
Level Contributor
167 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 809 helpful votes
5 of 5 bubbles Reviewed April 23, 2008

I spent 4 nights in NYC late last month, and my first night was spent here. The remaining nights were spent at the Four Seasons, reviewed separately.

I last stayed here about 20 years ago and remember the hotel being intimate and elegant. I recall my room being petite and dark, as was the bathroom, with an interior view. About 10 years ago , the hotel underwent a massive renovation with rooms reconfigured and a spa, pool and bar placed rooftop. The spa, pool and Pen Top Bar are again being renovated; this fact was made clear several times during the reservation process.

My short stay was a joy. The hotel is in a historic Beaux Arts building on 5th and 55th, across the street from the equally elegant, also Beaux Arts St. Regis hotel, where I have also stayed. The Four Seasons, by contrast, is modern and grand in design. The Pen's lobby seemed unchanged from my last visit. The reception area is still intimate, the service top-notch. I arrived quite early and a room was not immediately available, but I was contacted by cell by 11:30 am when my room was ready.
I requested and received a room facing 5th Ave. and thus had a lot of natural light. The room was either a Deluxe or Grand Luxe--not especially large but elegant and well-appointed furniture-wise and technologically. There was the signature Peninsula bedside phone console that controls all the lights, air temp, and everything else. I loved the outdoor temperature indicator by the door. The TV was plasma/flat with DVD player and also a gadget that accepts your digital camera memory card for viewing your photos on the big screen. Alas, I could not get this to work.

While the St. Regis has thier butlers, the Pen has its distinctly uniformed pages to meet your every need. While the spal and pool are closed, there is a makeshift fitness center (2 converted hotel rooms), and there is access to a nearby health club with pool, which I did not use.

The Pen has one restaurant and 2 lounges (plus the closed Pen Top), while the St. Regis has 2 restaurants (one with celebrity chef Alain Ducasse) and one lounge (King Cole Bar). Choosing between the Pen and St. Regis is a difficult choice with no clear front runner in my opinion.

I have visited/stayed at 3 other Peninsulas--Hong Kong, Beverly Hills and Chicago. All are elegant with exemplary service, with HK and Chicago being grand, and BH and NY much more intimate. I would not hesitate to stay here again, expecially once the roof-top facilities reopen.

  • Liked — location, service
  • Disliked — expensive
  • Stayed March 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank pillowsofwanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 15, 2008

I took my daughter to New York for the first time over March Break and the Peninsula Hotel could not have been more perfect. We were greeted by highly professional and friendly staff at the front desk, the concierge (special thanks to Angela) treated us with great care and made the perfect recommendations to suit our needs (mom and 13 year old daughter), and the room was luxurious, comfortable, and wonderfully serviced including consistent delivery of the New York Times. I have been to NYC many times, and this was definitely the best experience I've had thanks to the staff at the Peninsula. What a difference exceptional service makes!

  • Liked — Wonderful staff
  • Disliked — I loved everything about it
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank clmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuscaloosa Al
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 10, 2008

I stayed for two nights at this hotel and I think it ranks in my top five of all the hotels I have visited. The checkin was was great and I received a bottle of wine and a cheese tray shortly thereafter. The room and bathroom were both beautiful and spacious. I loved the control center by the bed for everything in the room. The staff were all very helpful and courteous. I was staying here for business but would love to return just for the pleasure of staying in this hotel....I think you have guessed by now I LOVED this place. The Gotham Bar was a fun spot for drinks with that old New York feeling. I look forward to my next visit !

  • Liked — Great room beautiful view of Fifth avenue
  • Disliked — Hard to regulate the heat
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CettieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, VA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed January 13, 2008

Just returned from a 3 night stay with my family at Peninsula New York. Very disappointing. The pool and spa are closed until October. We were not told at reservation. They could send you some blocks away to a generic health club. The lobby and the room were very un-spectacular. There was really nothing noteworthy about this hotel. The (extremely small) lobby bars were always full. Truly nothing special about the rooms or lobby. You walk in are faced with 3 stairways that don't really go anywhere. There were some problems too. The room (a deluxe king) was quite small and had poor ventilation. The room was hot (in January in NYC) with the AC on max and the window open. And finally, when I went put on a kids DVD for my 5 year old, there was XXX Porn in the player. Not really the kind of stuff 5 star, $800/night hotels should offer. There are many better choices within blocks of this hotel, especially considering the $$$.

  • Liked — the expectation of a grand ny hotel with an amazing roof top pool and spa
  • Disliked — There was no pool and the entrance/room was unimpressive
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hirollerwkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula New York

Property: The Peninsula New York
Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#28 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Official Description (provided by the hotel):
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. This sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York

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