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The Peninsula New York
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Reviews (1,180)
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648 - 653 of 1,180 reviews
Reviewed April 9, 2013 via mobile

After a long day in New York, you like to come back to the room at the Peninsula which makes you feel home. The decoration in room is much more nicer then the views.

The customer service at the breakfast lounge is great. The team who is working there is excellent, always smiling and you leave there with a great smile.

The hotel lobby is classical. The building is an old iconic structure, but greatly maintained.

  • Stayed: April 2013
    • Value
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Thank Salah_Sharaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

We used points to score this hotel, and I wasn't sure what to expect. We were deciding between this and the Ritz, and a friend suggested that the Peninsula was the less touristy hotel, so we decided to stay here. First, the location can't be beat--right on 5th Avenue, within running distance of Central Park and strolling distance of shopping heaven. The hotel itself is really nice--the rooms are spacious and the bathrooms amazing. I think of all the luxury hotels, the Peninsula has the best (and roomiest) bathrooms. I also thought they had the best gym--there's an indoor pool and the gym has all the latest cardio machines along with a generous area for weights. We didn't eat here--we had drinks in the hotel bar which were typically overpriced, but hey, that's what you get for NYC. Two drawbacks: oddly enough, the TV--neither the remote nor the regular button worked so literally we could not turn the TV off. I had to call several times to get them to remedy the problem, but they eventually did. I would definitely stay here again; second, the guy who helps you get the cabs--he was never able to hail us cabs. We ended up walking up and down 5th Avenue (in heels) trying to hail a cab for ourselves.

  • Stayed: March 2013, traveled with family
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Thank choang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

This was the first time I had stayed here, so I was looking forward to it. The room was very large and had a good view, although seemed a little dated in the furnishings. It was quiet, which I appreciate for NY. Wi-fi worked fine, although the television reception was somewhat fuzzy. Had breakfast, which was excellent with great service. Location is extremely good. Highly recommended.

  • Stayed: March 2013, traveled on business
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Thank AusBusinessTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

For business a great hotel from a service point of view - nothing is too much trouble and facilities available pretty much 24hrs. The superior room is ok, but if you can afford it or blag an upgrade the deluxe is way better. Food is really pricey, particularly room service. Location great for shopping or mid-town.

Stayed: March 2013, traveled on business
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Had our last couple of days in a relaxing spa hotel ,well worth staying there
Spa had a wonderful massage service the pool was great
Shame taht due to renovations the 555 restaurant was closed but the concierge found us several l good ones in walking distance

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank CriticalChris2636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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