As we were travelling with two children a pool was a must on our hotel short list. The Peninsula's location and reviews won us over. The pool looks fantastic and being up on the 22nd floor with windows all round it gives you amazing views of the city but it was so unbelievably cold it was impossible to get in!!! I've never heard my children complain of water being too cold for them before (the thermostat said 30degrees and I was tutted at by another guest (old bloke sat by the pool at 5.30am reading his paper) when I asked if the thermostat could be broken and if they had another to retest as you could feel that water was nowhere near 30) also the pool attendant said he constantly gets complaints about the temperature but suggestions to Management about increasing the temp in winter go unheard..says it all!! (Must point out there is a complimentary Nespresso machine at pool side which was VERY welcome at 5.30am when pool opened and kids had been up for an hour!)
Apart from the pool I agree with LuvLuxTravel review..service was VERY slow at times, concierge waited for us to have carried the pram half way up the stairs before offering to help and staff on the roof terrace (Really beautiful setting and a must to visit!!) tried to tell us the outside area was closing (other people were out there) and they didn't want to put a patio heater on for a new table (at 8pm and the bar was open until late) until I suggested I go speak to management about that before they obliged (you don't expect that in a 5* hotel!!) also waited 45mins for breakfast in room as restaurant was closed for refurbishment (no mention of that anywhere when booking!!)
The food is really good though and the beds super comfortable! Rooms were good sizes and well kitted out. I was very happy with the cleanliness and thought the maid did an outstanding job! (Have to say that both the room service and housekeeping staff were extremely nice and friendly)
So if you are looking for a luxury hotel in a fabulous location and you aren't fussed about the pool or slow service then I can't think of a better place to stay!
- Official Description (provided by the hotel):
- Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Travelocity, Agoda, Cheap Tickets, Odigeo and Jetsetter so you can book your The Peninsula New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Peninsula New York Hotel New York City
- Peninsula New York City
- New York City Peninsula
- Peninsula Hotel New York