I booked a junior suite in July for a 9 night occupancy in November, requesting a room on a high floor. The hotel's website suggests that junior suites have windows on two sides, and are typically (although not always) on higher floors. We were allocated a room on the 7th floor, which had two normal windows on one side, and nothing in the way of a view. I asked to see other rooms but we were told they were full and would have nothing for at least several days (fair enough, this was a few days after Hurricane Sandy). I said that that the website suggested windows on two sides, and was told that a few did not have this feature - so we were unlucky on two counts: not enough windows and a low floor! This was met with a shrug. So we set about moving, and as soon as my cancellation was in place the next day, an alternative room was produced by magic. Too late - we were on our way to the Four Seasons (which I will also review separately).
The room itself was perfectly acceptable, but over priced. It needed all the lights on, all day, even in the sunny weather. For just $55 a night more, we were on the 50th floor of the Four Seasons with extraordinary views on two sides which meant a trip to Top of the Rock was not needed!
And finally, the waiter was just plain rude in their bar. My daughter asked what teas did they serve and his reply was simple and straightforward: "Read the menu".
- Official Description (provided by the hotel):
- Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This 1905 landmark building is ideally located in midtown, just steps from world-class shopping, museums and the magic of Broadway. Each of the 181 spacious guestrooms and 54 suites are designed for maximum comfort, with a good night's rest virtually guaranteed. The award-winning Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city and includes a glass-enclosed pool, wraparound outdoor sun terrace and cutting-edge fitness center with daily group fitness classes. The signature restaurant Clement and adjoining bar offer notable American fare, hand-crafted cocktails, extensive wine menu and seasonal events. The elegant Gotham Lounge is the perfect spot to rejuvenate over Afternoon Tea, while the rooftop bar and terrace, Salon de Ning, offers panoramic views of the Manhattan skyline. ... more less
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- Also Known As:
- The Peninsula New York Hotel New York City
- Peninsula New York City
- New York City Peninsula
- Peninsula Hotel New York