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“A nice place to stay”

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The Peninsula New York
Ranked #35 of 467 Hotels in New York City
Certificate of Excellence
Cheshire, United Kingdom
Level 5 Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“A nice place to stay”
Reviewed August 29, 2012

We booked two rooms at the Peninsula for a four night visit to New York. We had been advised by Expedia before we arrived that the pool was out of action but we still decided to stay there. Everything else was pretty good.
Helpful staff
Two good rooms
wonderfully comfortable beds
quiet
a great location. The nearest subway station was approx 5 mins walk, and Times Sq was 20 mins
In summary It was a top end hotel which we all enjoyed staying at.
Just a pity about the pool, but it didn't spoil our stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheshireIanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,078 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Dublin, Ireland
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 21, 2012

We stayed here for a week long sight-seeing tour of NYC in March/April. We got a great deal online and were very happy with our room. After long days on our feet it was so relaxing to come back each evening to a great shower and large comfy bed. The staff were all very helpful. We didn't eat at the hotel or use the spa as both were a out of our price range. The hotel's location is ideal, almost across the road from Trump Tower and just a short distance from the Central Park. I would definitely go back again, if I can afford it!

  • Stayed April 2012, traveled with family
    • Value
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Helpful?
1 Thank Amurf83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level 5 Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed August 20, 2012

I honestly did not know what to expect of this hotel after reading varying reviews from numerous websites. I had stayed at the Chicago property and thought it was amazing. Suffice to say, this hotel is still on top of its game without doubt. I called ahead to the Concierge (TAZ) to help make some special arrangements for my girlfriend's 30th birthday. From there on they went above and beyond to make us feel welcome and appreciated. At check-in, without asking, I was given a double upgrade to a Grande Luxe room with a great view of 5th Avenue. It's interesting because #1 I know I didn't ask for one and #2 I paid a rate significantly less than advertised and that wasn't held against me. Everyone on the staff we came across wished my girlfriend a happy birthday. They sent up a cake our first night too. Amazing. The room was gorgeous, spacious as NY hotels go and perfect in every facet. The bathrooms are inviting and luxurious and above all, the hotel was so quiet at night you were guaranteed a restful sleep. On Saturday evening we were waiting for a cab as one approached. The doorman signaled to us and we stepped toward the cab only to be literally pushed out of the way by an obnoxious (and poorly dressed) individual who claimed he was waiting for one too. The doorman, like us, was a little surprised. Rather than make a spectacle, he let the man get in the cab and go. What he did next was the reason why i'm telling you all this. He summoned the chauffeur-driven forest green sparkling clean 7-series BMW that that the hotel keeps nearby. He apologized to us for someone else's rudeness and saw to it that we got to our destination on time, free of charge. THAT, my friends, is service above and beyond. In addition to all the above, the hotel even allowed us to store our Sprinkles cupcakes (3-dozen/they don't ship) in their freezer on the last night ahead of our early morning departure. EVERYONE in that hotel exuded class, polish and professionalism to the highest degree. I can tell you this hotel will make you want to return again and again. My sincerest compliments to everyone we came across on our stay. We had room 1417 which had a great view, was right off the elevator and wonderful in every aspect. The rooftop bar is not to be missed either. Drinks were creative and well put together and the scene is quite lively. I get to NY 2-3x per year and I can tell you the Peninsula will be my first choice next trip without doubt.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thomasg42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level 5 Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 20, 2012

This was a lovely hotel with nice, clean rooms. Staff was very friendly and polite.
We enjoyed the spa facilities immensely. We only did 2 services because it is
so pricey. Rooftop bar was cool but very busy. We snagged a table by pure luck and enjoyed
martini ($24) and sushi. Food in the hotel is just ok.
There was very loud music on Saturday until about 2am from a wedding reception in the hotel.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBK552001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 20, 2012

Pretty satisfied with hotel.
Very traditional old english, but the rooms are well kept and up-to-date and contemporary.
The service is alright.
However room service is super expensive !
Well located, however no need for windows as they give onto a wall.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gwen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 18, 2012

Wonderful experience! Clean and quiet rooms, friendly staff, unbelievable spa/sun deck, great food and awesome rooftop bar. It was the little things that made a big difference too--mini hand sanitizers in the room (nice to take out into the city with us and often replenished by the time we got back for the day), free bottled water to take with us, turndown service with a bucket of ice and my glasses and book next to the bed stand was a nice touch, and my husband bought flowers and there was a vase in the room to use too! We got a summer deal through Expedia--3 nights and 1 airline ticket (husband coming in from different city on business) for $1200. This included free internet, $50 hotel credit and 3 days of breakfast (up to $90 each day). Wonderful. And the rooftop bar was splendid--nice bartenders, great ambiance and terrific view of the city. It'll be hard to stay anywhere else in Manhattan, but I'll always check the Peninsula first to see if we can afford again. A perfect weekend of sightseeing and relaxation.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 130SarahK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 16, 2012

From my perspective The Peninsula is the finest place to stay in New York City. This hotel is a textbook on understated elegance. The lobby and public areas are not large in scale, but instead are intimate, cozy, and in very good taste. The staff is genuinely concerned about guests and is highly professional. The rooms are tasteful and immaculate. These factors combine with two other characteristics of the Peninsula to make the best in Manhattan: first, the unique location on Fifth Avenue in the middle of the shopping district surrounded by the top name stores and Rockefeller Center; and second, a concierge staff with fantastic connections and knowledge of Manhattan who can arrange almost anything with speed and flair.

Room Tip: Use the concierge service to locate great restaurantes and other attractions
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeorgeFreqTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula New York

Property: The Peninsula New York
Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in New York City
#32 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Official Description (provided by the hotel):
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. This sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York

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