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“Excellent” 5 of 5 stars
Review of Fitzpatrick Manhattan Hotel

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Fitzpatrick Manhattan Hotel
Ranked #58 of 479 Hotels in New York City
Certificate of Excellence
Swansea, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent”
5 of 5 stars Reviewed October 26, 2013

We stayed here in September 2013 on our first ever visit to NY (and the USA for that matter) for my wifes birthday. Wonderful, friendly staff. The food was lovely and the bar had a nice cosy feel. The Irish chap serving in the bar was very friendly and as we're Brits it lessened the slight culture shock of being in NY for the first time. The rooms are clean, spacious and surprisingly good at keeping out the noise from the street below. As it was located on Lexington Ave it was only a short walk to Times Sq and Central Park and literally within 200 yards of Bloomingdales. As we're Brits we're used to bad customer service but the Americans are always very accommodating but the staff at the Fitzpatrick were another level of professional and helpful.
100% recommended and if we ever again visit NY I'll definitely stay there.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hypercc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 28, 2013
Dear Hypercc,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay at the hotel and in particular that you found the staff friendly. I know that the team will be thrilled to learn of your very kind comments.

On behalf of the hotel, thank you for staying with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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963 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2013

We recently visited New York for the first time for our 25th Wedding Anniversary, staying for 7 nights in this Hotel. Shane, the Manager made sure our stay was as special as the occasion as he upgraded us to what I can only describe as a superb suite. The location was ideal. Close enough to all you might wish to see but far enough away from the hustle and bustle of Times Square. The staff were highly efficient, the Bar and Restaurant had just the right amount of privacy and ambience. When we visit New York again we shall stay at the Fitzpatrick.

Rob & Val C

Room Tip: In any hotel in New York the higher up you are the better. The better the view and the less the nois...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 28, 2013
Dear Robin C,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed spending your 25th wedding anniversary with us and I know that the team will be thrilled to learn of your kind words.

On behalf of the hotel, thank you for deciding to stay with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Massachusetts
1 review
5 of 5 stars Reviewed October 25, 2013

Our family stayed in the Fitzpatrick Manhattan back over Memorial Day weekend. Everything about the hotel was a pleasant surprise! You always hear that you should expect that NYC hotels will be postage size.....so not true about this hotel! We had a perfect size suite that was so incredibly spacious. Pull out couch for my 7 and 4 year-old daughters to share in a large living space, separate 1/2 room with counter, mirror and refrigerator, large bedroom with king size bed, and smaller but luxury marbled bathroom.

Secondly, the staff were outstanding...so incredibly friendly! They left mint chocolates in the room and when my daughter wrote a nice thank-you note in regards to the chocolates, they left triple the number of chocolates!

Then finally, the location was just right! We were within walking distance of Central Park, the Plaza, museums, shops, great restaurants.

We loved our NYC trip and the Fitzpatrick Manhattan was a big part of that!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 26, 2013
Dear Jennifer L,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay at the hotel and in particular that you daughter recieved a few extra sweets for her kind note. I know that the team will be thrilled to learn of the kind comments.

On behalf of the hotel, thank you for staying with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin Ireland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 24, 2013

Just returned from first trip to New York - The Fitzpatrick Manhattan was an excellent choice of hotel. The location on Lexington really suited our needs - quality shops, wonderful restaurants and subway ride to most tourist attractions. Walking distance from Central Park we did get up early and joined the throngs running through the park - highly recommended .....Our room, ensuite was large, bright and spotless. The staff were without exception friendly, helpful and informative. Their recommendations on restaurants and shops never failed to please us. Will definitely save for the next trip.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 26, 2013
Dear Anne T,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay and in particular that you found the staff friendly, helpful and informative. I know that the team will be thrilled to learn of your very kind comments.

On behalf of the hotel thank you for deciding to stay with us on your first visit to New York and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 of 5 stars Reviewed October 22, 2013

Overall hotel very good to stay. We were family of 4, 2 adults and 2 children and we had 1 bedroom suit as we were staying there for 4 nights from 8 August to 12 August 2013. The room we stayed was in room 1501 and the accommodation size of the room was good. Therefore we cannot say much for the other rooms of hotel. All staff members were very much helpful along the room services too. The negative comments we have is that all furniture in the room is very dark and old and same goes for the bathroom too. As we do not have any personal negative of this hotel we would certainly recommend the hotel to anyone. The room price we found to very expensive in compare to other hotels available in same area, maybe because we had 1 bedroom suit compare to single room suit.

Stayed August 2013, traveled with family
Helpful?
Thank Himanshu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 26, 2013
Dear Himanshu S,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay and in particular that you found the team helpful. I know that the staff will be delighted to learn of your kind comments.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 18, 2013

Just back from a four night stay here for my surprise 30th birthday.
The hotel staff were always friendly whatever time. Informative about places to go and things to see, so very helpful and even printed our boarding passes for the return flight.

Food was also excellent, and the location brilliant.

I cannot fault this hotel

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tommy_Boy36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 26, 2013
Dear Tommy_Boy36,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your surprise 30th birthday at the hotel and I know that the team will be thrilled to learn of your very kind comments.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed October 15, 2013

I made a last-minute reservation via Orbitz without any info about this hotel other than a quick glance the TA listing and reviews here. Our NYC trips are always medical in nature so YMMV if traveling for vacation. My husband is a patient at Sloan-Kettering and we usually just drive in for the day. However, this time he had a full day of tests at the 53rd St location starting early on Columbus Day and were seriously worried about traffic from the parade. With an Orbitz coupon we managed to pay under $200/night for a Queen room for a Sunday night into Monday.

Pros: Super staff, everyone we met was charming and helpful. Stylish rooms. Excellent black-out curtains. Nicely appointed bathrooms with a walk-in shower. Very good (if pricey) room-service breakfast. Good closet space with plenty of hangers and safe. Valet parking at a local garage. Fantastic location for restaurants and shopping.

Cons: Room 505 view was into a wall and other rooms, which I call the "discounted rate booked on a 3rd party travel site view"; (Not the hotel's fault, but across the way a large man was watching TV in his very tiny black briefs. With his curtains wide open. Ours stayed closed for the rest of our stay!). Terrible TV reception/quality - every face a glowing red on ours. It wasn't worth calling downstairs for just one night. Bathrobe hung on bathroom door was pretty dirty which was surprising as the rest of the room was very clean. I'm guessing it hangs there until someone either uses it or buys it? The lower third of it was very grungy as if people had been wiping their hands on it. A requested extra top sheet came with a huge hole in the middle of it.

While there were a few small details missed, overall we were very happy with our choice and would stay here again if the price was right.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this review, October 26, 2013
Dear Beth B,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read your review and thank you for the constructive comments which I have taken onboard. I know that the team will work on the items that need to be addressed.

On behalf of the hotel thank you for staying with us and please email me directly whenever you have a need to come back to the city. My email address is scookman@fitzpatrickhotels.com.

I look forward to hearing from you.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fitzpatrick Manhattan Hotel

Property: Fitzpatrick Manhattan Hotel
Address: 687 Lexington Ave, between 56th & 57th Street, New York City, NY 10022-2662
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Romantic Hotel in New York City
#47 Luxury Hotel in New York City
#59 Family Hotel in New York City
#132 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fitzpatrick Manhattan Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Fitzpatrick Manhattan Hotel offers comfortable, modern amenities and personalized service ideal for both leisure and business travelers alike. With 91 rooms and suites, our intimate size allows us to focus on your every need and provide you with a personal level of service that you would experience at the finest Irish country house hotels. This, coupled with our desirable location, makes the Fitzpatrick Manhattan the perfect place to stay in New York City. ... more   less 
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Also Known As:
Fitzpatrick Manhattan Hotel New York City
New York Fitzpatrick Hotel
Fitzpatrick New York
Fitzpatrick Manhattan New York City
Fitzpatrick Hotel New York
Fitzpatricks Hotel New York

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