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SUZQZEE
Fort Lauderdale, Florida

Our NY Favorite!

5.0 of 5 bubblesReviewed Jun 12, 2018
The Omni Berkshire on 52nd is our favorite place to stay when visiting NYC. They’re staff is always friendly and accommodating, and the rooms are always clean and welcoming. They also offer special deals that don’t rob your pocketbook. We love their central location since we like to walk to many of the fun sites and great restaurants in that area of the city!
Date of stay: June 2018
Trip type: Traveled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Omni Hotels & Resorts
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00gc, General Manager at Omni Berkshire Place, responded to this review
Responded Jun 12, 2018
Thank you for choosing Omni Berkshire Place! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. Located on 52nd Street, between Madison and 5th Avenue, in the heart of Manhattan, we enjoy providing our guests with a relaxing getaway with convenient access to all that our exciting city has to offer. It was our pleasure having you and your friends, and we look forward to seeing you all again on your next visit to New York City.

David C.
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,089)
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Reviewed June 12, 2018

Would definitely stay here again. Great location. Terrific staff. Rooms and lobby are very pretty. Extremely friendly hotel -- what a terrific welcome in a fun and exciting city. Rooms are small compared to other cities I have been to, but I'm sure typical for a large city.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank I6779ZHjanets
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00gc, General Manager at Omni Berkshire Place, responded to this reviewResponded June 13, 2018

Wow - thanks for the awesome review of the Omni Berkshire Place. We are so glad to know that you loved every aspect of your stay, especially our location which was perfect for you to explore all the local attractions. We appreciate the recognition of our efforts and look forward to welcoming you back soon.

David C.
General Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 11, 2018

Free WIFI at the local public park and at Starbucks, but you still charge a daily rate for non-frequent visitors??? Free bottle of water at the Parking Spot when I returned from my trip, but no bottles of water in the room despite paying multiple hundreds of dollars per night (yes I did see the water dispenser downstairs by the elevator...but....from this class of hotel I would expect better). Otherwise, my room, and especially the bathroom, was clean, clean, clean... love that. I would return, but come on, do something about the little comforts, water bottle and WIFI.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Isra-Caltraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00gc, General Manager at Omni Berkshire Place, responded to this reviewResponded June 11, 2018

Thank you for being our guest at Omni Berkshire Place. We are glad to know overall you both had a good stay and that you loved your comfortable accommodations. We also appreciate your concerns with regards to our amenities and regret the inconvenience caused. Thanks again, and we hope you will choose us the next time you visit this area.

David C.
General Manager

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Reviewed June 10, 2018

Location was great! Near downtown sites. The restaurant in the hotel is extremely overpriced for what is offered. The food was OK, but certainly not worth the prices being charged. Luckily we found a deli nearby for a more reasonable breakfast. The room was nice, nothing special. Nice size bathroom.

Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank bonnyt396
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00gc, General Manager at Omni Berkshire Place, responded to this reviewResponded June 10, 2018

Bonny, thank you for being our guest at the Omni Berkshire Place. We are glad you and your partner had an overall nice stay and that you were pleased with our location on 52nd Street, between Madison and 5th Avenue, in the heart of Manhattan. However, I am sorry for not meeting your expectation with the value we offer. On behalf of my team, I invite you to visit us again soon.

David C.
General Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 10, 2018

A traditional, well preserved hotel in midtown, between Madison and 5th Aves. It is a bit old fashioned, but in good condition. Good toiletries, a bath robe and a good shower. A lot of space in the room, a rarity in New York City.

Date of stay: June 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Rosemary A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00gc, General Manager at Omni Berkshire Place, responded to this reviewResponded June 10, 2018

Rosemary, it's a pleasure to read your fantastic review about Omni Berkshire Place! We are glad you enjoyed your spacious room as well as our outstanding location. Just beyond our front doors, you can find the best shopping, theater and historical attractions in the city, including Central Park, Times Square, Rockefeller Center and Radio City Music Hall. Your business is appreciated, and we look forward to hosting you back soon.

David C.
General Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 10, 2018

This is the second time I have stayed at the Omni Berkshire Place. This is a wonderful hotel from check in to check out. I was here for three nights to see the Orioles play the Mets. Check in was easy. I arrived one hour before the 3PM check in and was immediately given a room. It was a very nice room which had I everything I could have wanted except a working TV. This is second time which I have stayed at this hotel, and the TV keeps cutting out on multiple channels. This might be the hotel's way of saying you are not in NYC to watch TV. If that is the case, they are right, but it still should be my choice.

Back to the room. The bed was nice. The bathroom was nice. The shower was nice. I think you get the message.

The staff is very friendly. Stay at the Omni, and you should be very happy in New York

Date of stay: June 2018
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank PerrymanTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00gc, General Manager at Omni Berkshire Place, responded to this reviewResponded June 10, 2018

Thank you for staying once again at Omni Berkshire Place. We love knowing that you loved your comfortable room as well as the service provided by our devoted staff. However, we are sorry that the television in your room was not working properly. We will share your feedback with our maintenance team for review and action. Thanks for the recommendation, and we hope to see you again soon.

David C.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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