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suezquez
South Kingstown, Rhode Island

New York standout

5.0 of 5 bubblesReviewed Sep 30, 2017
It would be difficult to get a better location for our trip to New York. From Yankee Stadium to the ferries at Wall Street, getting from the hotel to all of our destinations was very convenient. Check in was easy, our room was large and very comfortable, and the perks due to our status in the Omni rewards program were outstanding. Who could EVER argue with a pot of delicious, piping hot coffee being delivered, on time and for free, to my hotel room door in NYC? Outstanding!
Date of stay: August 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this review
Responded Oct 2, 2017
Thank you very much for this wonderful review! We couldn't agree more - the morning beverage delivery service is a unique component of our loyalty program that actually impacts each and everyone of your stays! We hope to have the honors of hosting you again in the near future!

A very kind regards

David Chase
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,089)
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1,092 - 1,097 of 5,089 reviews
Reviewed September 29, 2017

Every superlative for this hotel--Large rooms, excellent service, welcoming staff. Can't wait to stay here again. Join the OMNI rewards Club for a free beverage delivered to your room in the morning--so great to have hot coffee at my door when I got up!!

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank denisek147
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 29, 2017 via mobile

Me and my husband are coming to New York 4 weeks today on my birthday, and staying at the omni Berkshire hotel, after reading all the fantastic reviews we can not wait. The pictures look fantastic and the cherry on the cake for what will hopefully be the trip of a lifetime, however need advise on the best way to get from JFK to the hotel on a Friday evening rush hour!! Any hints or tips would be fantastic never been to America let alone NYC.

Date of stay: October 2016
Trip type: Traveled as a couple
4  Thank Tjames20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 28, 2017

My best friend of 20 years and I stayed here for a NYC visit.
Fantastic location. Room upgraded by the most pleasant woman.
Concierge service was fantastic.
Would definitely stay here on my next NYC trip.

Date of stay: September 2017
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank janetdU4866HB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this reviewResponded September 29, 2017

We love the title of your post! Weekending in NYC is hard to beat and we are so happy that you and your friend enjoyed yourselves! We hope to have the honors of hosting you again in the near future.

A very kind regards

David Chase

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 27, 2017

I had a very good experience during my stay at the Omni. To my surprise, the location is excellent! only a block away from St. Patrick's Cathedral on 5th Ave. Their staff is very friendly and made me feel welcomed!

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank dianarichkardayl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this reviewResponded September 28, 2017

Thank you very much for taking the time to share this wonderful review. We agree that our location is hard to bear, but are more grateful for your kind comments about our associates. We will make sure to celebrate with them their hard work.

A very kind regards

David Chase

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 26, 2017

Very disappointing for the $$$$. Guest services lacking and no one seemed to care.
Concierge & bell man were kind and helpful.
Good location but there are plenty of other hotels in the surrounding area.

Date of stay: September 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank laurasN1578IE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this reviewResponded September 27, 2017

Thank you very much for taking the time to share your honest feedback! We apologies that the front desk was not able to meet your request. Even so, we are grateful for your kind words about our concierge and doormen. We will make sure to share with all of our associates your constructive feedback and positive mentions.

A very kind regards

David Chase

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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