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ramiegallagher
Sacramento, California

Wonderful NYC trip!

5.0 of 5 bubblesReviewed Sep 9, 2017
We had a wonderful stay at Omni Berkshire. We traveled in Sept. and stayed four nights. They honored my early check in request and the room was ready when we arrived to NYC at 1pm. The room was clean and set up nicely. We really enjoyed the morning coffee service. It was so nice to wake up to hot coffee! We walked to Central Park and NY Times easily. The subway was easy assessable too. Perfect location!
Date of stay: September 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Omni Hotels & Resorts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this review
Responded Sep 11, 2017
Thank you very much for taking the time to share this wonderful feedback! We agree that the morning coffee delivery service is hard to beat! Our free loyalty program offers many immediate benefits, but truly the free room service coffee, tea or juice delivery service is the best!

A very kind regards

David Chase
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 7, 2017 via mobile

Have stay in NYC a few times over the last few years in different hotels and would have to say this is the best place I have stayed at, the bar is a bit pricey, but there are plenty of other options if that is an issue and TBF it is worth the money (spirits are very generous and food is superb).
I had the dreaded room next to the service cupboard, however the staff were clearly well drilled and were impressively quiet (unless that is the reason behind the generous spirits!).
It's a bit of the normal tourist patch but only a few minutes walk from TS and the Irish bars. I got a good deal through BA bundled with flights and would definitely stay there again.

Date of stay: September 2017
Trip type: Traveled on business
1  Thank alco636
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 7, 2017 via mobile

Stayed 3N. Got a 4F room with no view. Room had plenty of power sockets. Mattress and pillows were too soft. Fast wifi. Huge servings at Breakfast which was taken in the restaurant on the ground floor. Close to all the touristy places at midtown. I felt invisible within the hotel as the door men did not bother to greet me or attempt to acknowledge my presence.

Date of stay: September 2017
Trip type: Traveled as a couple
2  Thank AbsoluteZeroKelvin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 6, 2017

This hotel is minutes away from fabulous shopping and great restaurants. The rooms are spacious and clean. The staff is helpful, courteous and welcoming. We arrived early and our bags were held while we explored. We then received a text message notifying us when our room was ready (3 hours before check in time).

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank ann C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this reviewResponded September 7, 2017

Thank you so much for taking the time to share this wonderful feedback. We are so happy to read that we were able to get you checked in early! We know how much of an impact this can have on your stay. We look forward to hosting you again in the near future!

A very kind regards

David Chase

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 6, 2017

We've just got back from a week long stay at the Omni Berkshire Place and it was fantastic!

The hotel is beautiful, the rooms are clean and the attention to detail is amazing. We really appreciated the extra touches. The bed was so comfortable it was hard to drag myself out of it each morning! Our room was at the back of the hotel, which meant it was really quiet.

The staff were always friendly and helpful, and the location is perfect for anyone planning on doing lots of sightseeing.

I would happily recommend this hotel to friends and family, and I would love to stay there again myself.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Holly P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2017 via mobile

Me and my girlfriend stayed here for 9 nights and I can't say that I've stayed in a better hotel. Everyone was extremely friendly and made our stay in the city a lot more enjoyable. If you're planning on staying here please try Bob's Steak House! It was undoubtedly our best meal of the holiday the steak was cooked exactly how I asked and the waiters were so friendly. Everything about this hotel was perfect for us, so much so that we're coming back next Christmas!

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Inspiration426479
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C, General Manager at Omni Berkshire Place, responded to this reviewResponded September 6, 2017

Thank you so much for a wonderful review. We are extremely pleased to read that you enjoyed your experience at Bob's Steak and Chops house. Rest assured that we will make sure to share this wonderful feedback with all of our associates!

A very kind regards

David Chase

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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